Program Manager - Stability

Agate is seeking two Housing Stability Program Managers to provides leadership, supervision, and program oversight for Agate's resident services at assigned Minneapolis Public Housing Authority (MPHA) Asset Management Projects (AMPs) and properties in the South or North Team service area. The position supports a consistent, housing-focused approach to resident engagement, case management, eviction prevention, resource coordination, and housing stability across properties serving varied resident populations.

The Program Manager supervises assigned Case Managers and other designated Team staff, partners closely with MPHA regional and onsite property management teams, and ensures that resident services align with contract requirements, agency practices, and the needs of each community. The role includes scheduled resident-facing presence, staff coaching and case consultation, and coordination with Agate's specialized crisis, targeted intervention, and benefits staff when residents need additional support.

This is an in-office position, with flexibility for occasional remote work or adjustments to daily schedule as operational needs allow. Core working hours fall between 8:00 a.m. and 6:00 p.m., with flexibility in start and end times.

Compensation: $70,000

At Agate Housing and Services, we believe everyone deserves a safe place to call home, and we are passionate about making that a reality. What makes Agate special is not just the work we do, but the people who do it. Our team is made up of compassionate, dedicated, and driven individuals who show up every day with a shared commitment to making a meaningful difference in the lives of others.

We foster a workplace where people support one another, bring new ideas forward, embrace challenges, and take pride in the impact of their work. When you join Agate, you become part of a team that is bigger than any one person, united by a mission to end homelessness and relieve hunger through action and advocacy. If you are looking for meaningful work, great people, and the opportunity to make a lasting difference in your community, we would love to have you be part of Agate!

Paid Holidays:
Agate provides paid holidays, including New Year's Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day, plus additional floating holidays. Full-time employees receive up to 88 hours of holiday pay annually, prorated for part-time employees and employees who start during the year. Most agency operations are closed on fixed holidays.

See Agate's career page for more information about our benefit plans. Agate offers health insurance through Medica, with traditional and high-deductible plans available across three popular networks, including M Health Fairview and Health Partners, among others. Agate pays 100% of dental and life insurance premiums and contributes 1.5% of each employee's salary to their retirement account, even if the employee does not contribute.

• Provide day-to-day supervision, leadership, coaching, and performance support to assigned MPHA Team staff; set clear expectations for resident engagement, housing stabilization, responsiveness, and documentation.
• Conduct regular individual supervision, team meetings, case consultation, and professional development activities that promote consistent, high-quality services and staff accountability.
• Oversee service delivery across assigned AMPs and properties, adjusting staff priorities and resident engagement approaches to the needs of senior and disability housing, family housing, mixed-population communities, and other assigned properties.
• Maintain active, collaborative relationships with MPHA regional and onsite property management teams; establish clear communication, referral, escalation, and follow-up practices.
• Support staff in early identification of housing stability concerns, including lease compliance, rent or income changes, resident conflict, and barriers to accessing services; coordinate prevention-oriented responses and follow-through.
• Maintain scheduled resident-facing hours at assigned properties through outreach, resident meetings, service coordination, or direct support appropriate to the managerial role.
• Provide case consultation and assist staff with complex resident needs, conflicts, and situations requiring coordinated involvement of property management, specialized Agate staff, or community providers.
• Coordinate with the LICSW Provider…