Youth and Street Outreach Advocate

Lakes and Pines CAC, Inc. is a 501(c)3 organization; a charitable, educational, private, non-profit corporation serving the seven county area of:
Aitkin, Carlton, Chisago, Isanti, Kanabec, Mille Lacs and Pine.

TITLE: Youth and Street Outreach Advocate

DEPARTMENT: Community Services

REPORT TO: Emergency Services Program Manager

SALARY RANGE: 3

CLASSIFICATION:

STATUS:

JOB SUMMARY The Youth and Street Outreach Advocate supports the agency’s mission by providing outreach, advocacy, and supportive services to individuals and families experiencing homelessness, including housing services dedicated to youth ages 16–24 years. This dual-role position involves building trust through street outreach, connecting clients to immediate basic needs, housing resources, and community services. The Youth Advocate component focuses on working directly with youth ages 16–24 years to support housing stabilization and maintenance through goal setting, case planning, and life skill development.

The Street Outreach component serves all homeless individuals by offering resource navigation, accessing basic needs, completing or updating coordinated entry assessments, and fostering partnerships to raise awareness and expand support networks within the community.

Education: High School Diploma or equivalent and additional training

Education may be waived with significant job related experience

Experience: More than 1 year

Authorization: Valid Driver’s License

Work Environment:

• Conventional – Office model
• Community Facing – Direct interaction or communication with a public.
• Activity-Based – Workers can switch between different work spaces.
• Remote – Work from a remote location outside of the office.
• Hybrid – Flexible work model that is a blend of in-office, remote, and/or on-the-go.

Skills:

• Excellent oral and/or written communications skills.
• Ability to manage time that results in both a satisfactory quantity and quality of work.

Ability:

• Support the Mission of the Agency through daily work and while representing the Agency in public.
• Have general knowledge of programs and activities of the Agency.
• Demonstrate ability to work independently and as a team member.
• Must be able to handle diverse work problems on a daily basis.
• Must be able to organize a work schedule, set priorities and work effectively to meet deadlines without supervision.
• Must be able to adjust to changes necessitated by last minute assignments and deadlines requests that may prove stressful.
• Ability to effectively work across differences, especially socio-economic and cultural differences.
• Attend trainings, classes and meetings as necessary to improve job skills and maintain an acceptable level of job performance.
• Serve as a mentor for new staff.

Other Knowledge:

• Have knowledge and apply Agency policies and procedures, including safety, technology, data practices and other applicable policy, procedure and program regulations.
• Understand numbers and mathematical concepts.
• Knowledge of public and private sources of debt equity and subsidy.
• Knowledge and understanding of federal, state, and local guidelines, codes, and regulations, for implementation and reporting requirements.
• Knowledge of Community resources.

This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned.

• Identify and engage youth participants (ages 16–24) experiencing or at risk of homelessness.
• Conduct assessments, explain available program services, and assist with application processes.
• Determine eligibility by reviewing, verifying, and submitting required documentation accurately and in a timely manner.
• Develop individualized…