Carer Support Adviser

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

As a Carer Support Adviser, you will be part of our Operational Team, helping to improve the lives of carers through your work.

This role will include:

• Managing conversations with carers to identify need
• Writing statutory carers assessments on behalf of Lincolnshire County Council
• Providing information, advice, and wellbeing support
• Running wellbeing groups and pro-active identification of carers through partnership working

In this role, you will need:

• Experience of working with adults either in a 1:1 or group setting
• A working knowledge of health and social care particularly in relation to adults
• Have excellent communication and interpersonal skills
• A high standard of written skills is needed in order to help the carer identify their support needs and to complete statutory assessments

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

In return for your contribution, we have an amazing package of staff benefits including

• 26 days annual leave entitlement which increases with length of service
• flexible working options
• paid carers leave
• access to our work-place pension
• staff discount scheme
• employee assistance programme
• Benenden Healthcare package

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role.

They may not be aware of the help and support available to them - and that is why we are here.

Carers First works directly with, and for, thousands of carers, providing personalised information and tailored support in the way that suits them: online, on the phone, or face to face in their local community. With the help of our supporters and volunteers, we can continue to be there for carers, helping them find balance, and to live their lives to the fullest - today, and for years to come.

Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can…