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Remote Bilingual Hotline Advocate; Night​/Weekend

Remote / Online - Candidates ideally in
Fall River, Bristol County, Massachusetts, 02720, USA
Listing for: Ywworks
Part Time, Remote/Work from Home position Listed on 2026-11-12
Job specializations:
  • Social Work
  • Non-Profit & Social Impact
Salary/Wage Range or Industry Benchmark: 24000 - 34000 USD Yearly USD 24000.00 34000.00 YEAR

Job Description & How to Apply Below

Position: Remote Bilingual Hotline Advocate (Night/Weekend)

The YWCA of Western Massachusetts seeks a part-time Llámanos Hotline Advocate to deliver trauma-informed crisis support by phone to survivors of domestic and sexual violence. You will work on a 24-hour hotline with a team of peers and supervisors, documenting calls and coordinating with case managers as needed.

Responsibilities include safety planning, intake, and referrals to Outreach Workers. Bilingual Spanish/English is required, and the role supports multiple sites including Springfield.

This posting is for the Remote Bilingual Hotline Advocate (Night/Weekend) role at Ywworks, based in Springfield, MA, United States.

Learn more about the Remote Bilingual Hotline Advocate (Night/Weekend) role in the description above.

We appreciate your interest in this position.

Join Ywworks and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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