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Beacon Support Worker - Anti Social Behaviour

Remote / Online - Candidates ideally in
Welwyn Hatfield, Hatfield, Hertfordshire, HR6, England, UK
Listing for: Catch22
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 29580 GBP Yearly GBP 29580.00 YEAR

Job Description & How to Apply Below

Location: Welwyn Hatfield

  • Full-time
  • Contract type:
    Full time - permanent
  • Department:
    Safer Futures
  • Compensation: up to GBP 29,580 - yearly
Company Description

At Catch
22 , we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.

Catch
22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3

Ps'. Weachievethis in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we useour knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help.

With the heart of a charity and the mindset of a business,we are uniquely placed to deliver on this challenging agenda.

Beacon Victim Care Service

Hertfordshire Police and Crime Commissioner has appointed Catch
22 to deliver the Beacon Victim Care Service across the county. Catch
22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.

Job Description

As a Beacon Support Worker working with Anti-Social Behaviour, you will ensure that victims of anti-social behaviour (ASB) are fully supported through both the Criminal Justice process and any Anti Social Behaviour resolution processes to enable them to provide evidence of offending behaviour and to seek a satisfactory resolution. This includes navigation, advice, guidance and advocacy through multi-agency partners to seek solutions to long-standing issues.

In addition to this, you will ensure referrals to appropriate agencies are completed to promote victim resilience, recovery and long-term wellbeing. You will represent us at community partnership meetings and forums, and will ensure the victims’ voice is amplified in the appropriate settings.

An important part of this role is helping victims navigate the ASB Case Review process if they are eligible to trigger it. This involves being an advocate for victims in multi-agency meetings, as well as explaining the process to them so they can engage as an informed participant. The post involves some other regular multi-agency meetings across the county, and attendance at community events to raise awareness of support available.

Qualifications

What does good look like for this role?

  • The ability to act as an advocate for the rights of victims of ASB, delivering support to victims through a case managed approach and becoming the primary named contact throughout the service user’s journey.
  • The ability to build and sustain high-quality relationships with service users and multi-agency professionals to devise and develop a problem solving approach to long-standing and on-going harms.
  • Able to identify and advise on interventions that will support a cope and recovery strategy and ensure referrals made are reviewed with subsequent actions delivered to satisfaction.
  • The ability to be agile, attending and working from partner agency offices and in the community.

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.

Salary
:£29580 per annum

The salary shown reflects the band for this role, with the final offer taking account of experience and relevant skills.
Hours of work:Full Time, 37.5 hours a week
Contract
:
Permanent
Flexibility:Blended approach of office working, home working, and visiting clients across Hertfordshire.
* Flexible working options available.
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