Senior Software Engineer

Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

The Platform and Core Services team owns and operates the cloud services and developer tools that power Udacity. We believe strongly in infrastructure-as-code and "automate everything." As an engineer on Platform Infrastructure, you'll do a little bit of everything - configuring our cloud infrastructure, developing new tools and services, teaching best practices to other teams, helping resolve production service outages, and more.

The Platform and Core Services team works primarily in Go, but you're also likely to find yourself reading, debugging, and sometimes writing code in all of the languages in use at Udacity, particularly Typescript but also Python and Ruby on occasion. We're in the process of migrating the organization to a multi-region Kubernetes deployment with a multi-master database, so experience with the theory and practice of distributed systems is a plus.

You should either have significant experience with tools like Terraform and Docker, or be prepared to learn a lot.

• Develop tools to improve developer productivity to bring new Udacity products to market.
• Provide support and advice to developers building new student-facing applications.
• Develop tools to manage our fleet of cloud services in AWS.
• Use configuration management tools to deploy and maintain Udacity products.
• Participate in on-call rotation for production incident response.

• 5+ years of professional experience supporting production environments.
• Experience in Go, Python, Ruby languages, at least 3+ years.
• Experience running microservices using Linux and Docker technologies, ideally in a Kubernetes platform on AWS.
• Cloudflare experience is a big plus.
• Experience with Postgres, RDS Aurora or Cockroach Labs.
• Interest in database performance tuning.
• Mentors others and supports their growth.
• Encourages positive attributes and attitudes in others.
• Sees through complex problems to simple, actionable improvements.
• Works urgently and carefully under pressure.
• Continuously learns new tools and techniques.
• Resourceful in troubleshooting thorny production issues.
• Patient in sorting out unclear operations requests.

Udacity is a learning company and you will have time to learn our particular systems on the job. Not every candidate will have prior experience with the specific tools and systems that we use.

This is a remote role. Applicants must be currently authorized to work in the United States of America on a full‑time basis.

The maximum base pay for this position is $150,000 depending on level, experience, and location.

• Flexibility of working from home.
• In‑person collaboration spaces in Mountain View, Cairo, Dubai, and Noida.
• Paid time off.
• Comprehensive medical insurance coverage for you and your dependents.
• Employee wellness resources and initiatives (access to wellness platforms like Headspace).
• Quarterly wellness day off.
• Unlimited access to Udacity Nanodegrees.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Udacity, an Accenture company, is an EEO and affirmative action employer of veterans/individuals with disabilities, and is committed to providing veteran employment opportunities to our service men and women.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

At Accenture, a criminal conviction history is not an absolute bar to employment.