Software Engineer, AI Engineer, Cloud Engineer - Software

Job Title

Intermediate Software Engineer (.NET) - OP01930

At Ensono, we’re redefining managed services through our Envision Operating System
—a software‑first platform where AI, automation, and human expertise deliver predictive, zero‑touch operations. While AI models and data pipelines provide the intelligence, it’s our Software Engineers who bring that intelligence to life by building the applications, APIs, and user experiences that make it accessible, actionable, and scalable.

As a Software Engineer (SWE), you’ll design and develop the software systems that connect Envision

OS with the real world. From building APIs that expose AI‑driven insights to Service Now, to creating dashboards that give operators real‑time visibility, you’ll make sure that our predictive services are not just powerful, but usable and trusted in day‑to‑day operations
. This role is for builders who thrive at scale
—engineers who can deliver reliable, high‑performance software that runs across mainframe, distributed, and cloud environments. You’ll collaborate with Data Engineers, ML Engineers, and Ops teams to ensure that the intelligence we generate isn’t siloed—it’s embedded directly into the workflows that keep our clients running. If you want to help turn AI into enterprise‑grade products that reshape the MSP model, this is your role.

• Application Development – Design, build, and maintain applications that deliver predictive insights, automation, and reporting to clients and Ops teams.
• API & Integration Development – Build secure, scalable APIs to connect Envision
  
  OS with platforms like Service Now, Snowflake, and monitoring systems.
• Data & AI Productization – Partner with Data Scientists and ML Engineers to embed models into production systems and user‑facing applications.
• Scalable System Design – Architect and implement systems that run reliably across distributed, cloud, and mainframe environments.
• User Experience Enablement – Deliver intuitive dashboards, portals, and interfaces that make AI‑driven recommendations explainable and actionable.
• Collaboration Across Functions – Work closely with Ops, Finance, Procurement, and other business units to ensure software solutions deliver measurable value.

• Strong programming skills in Python (must‑have) and experience.
• Proven experience with API development (REST, Graph
  
  QL) and frameworks like Flask, FastAPI, or Spring.
• Familiarity with Snowflake and integrating with data‑driven backends.
• Experience building front‑end or dashboard solutions (Streamlit, React, NextJS, Tailwind or similar frameworks).
• Proficiency with Kubernetes, Docker, or other orchestration tools.
• Background in developing enterprise‑grade, highly available software systems.
• Experience integrating with Service Now or other ITSM platforms is highly desirable.
• Expertise with Ansible and other automation platforms is a key requirement. You’ll be working closely with operations to turn AI/ML outputs to real‑world actions and playbooks.

• Get Stuff Done – You ship reliable code that drives business outcomes, not just prototypes.
• Builder Mentality – You take pride in designing elegant, scalable software solutions.
• Impact‑Oriented – You measure success by the value your applications deliver to Ops teams and clients.
• Collaborative Developer – You work hand‑in‑hand with Data, ML, and Ops to turn AI into usable products.
• User‑Focused – You design with the operator in mind, making AI transparent, explainable, and actionable.

• APIs that seamlessly deliver AI insights into Service Now and Envision
  
  OS workflows.
• User‑facing applications and dashboards that operators trust and rely on daily.
• Software systems that scale across mainframe, distributed, and cloud without sacrificing reliability.
• Tangible business outcomes: faster incident resolution, lower costs, and higher client satisfaction.

We believe that great work deserves great rewards. In return for your ideas, commitment and ambition, we’ll give you a very competitive base salary and a range of benefits as soon as you join.

• Flexible and remote work opportunities
• Performance bonus
• Training and development programs
• Worldwide career opportunities
• Community outreach and mentoring opportunities
• Learning platforms
• My Benefit system
• Wellness Platform support from Virgin Pulse
• Associate equity program
• Life insurance
• Lunch card
• Study leave
• One paid day off for charity events
• Sabbatical
• Extended parental leave
• Rental or co‑financing of office equipment
• Referral bonus program

Entry level

Full‑time

Engineering and Information Technology

IT Services and IT Consulting