Technical Lead, Software Development, Software Engineer

At 3CLogic, we are big believers that our people are the most important asset we have and that winning is a team sport.

3CLogic is a fast growing, venture‑backed SaaS “startup” with our headquarters in Rockville, Maryland. Some of our roles are local to the main office and others are remote, but we have talented individuals working from everywhere as we continue to build our safety‑first hybrid remote and in‑person culture, and we care more about what you might bring to our team and where you want to go in your career than where you are located.

We realize you’ve very likely read tons of job descriptions that look a whole lot like this one. But what we can’t put in words is why we would love to hear from you. You’ve heard the term “living in the gray area,” right? Well, a great fit for 3CLogic is someone who wants to live in technicolor. There’s never a gray moment here!

We are all entrepreneurs at heart, who believe that when you bring your full self to work, the possibilities are infinite.

What we do:

3CLogic is a global provider of voice AI, Contact Center, and SMS solutions to enterprise and Global 2000 organizations worldwide.

As a strategic Service Now and SAP partner, 3CLogic is paving the way to digitally transform customer and employee experiences, deliver conversational voice self‑service offerings, enable remote work at scale, and leverage AI to drive better business outcomes.

Position name: Technical Lead

Experience: 5 to 7 years

Job type: Permanent

Location: Sector‑142, Noida

Position summary: The right candidate should have a deep understanding of software development and technical problem‑solving. A proven ability to identify solutions to complex issues and develop well‑structured solutions using modern best practices. The leadership style is based on collaboration and communication and should strive to ensure that each team member is empowered to do their best work.

• Assist the architect in designing solutions by conducting required POCs.
• Implement the designs and build the foundation code for the developers to work on.
• Technically guide the team of developers, review their code, and ensure the development of a good‑quality product.
• Establish best coding practices and ensure their implementation.
• Break down Epics into Stories and Tasks and help in their right distribution for effective utilization of resources.

• BTech/MTech/MCA in Computer Science from a reputed institute

• 5‑7 years of experience in Software/Application development/enhancement and handling high‑priority customer escalations.
• Rich experience in Node.js, JavaScript, Angular, AWS (S3, Lambda, EC2, Dynamo, Cloud Front, ALB).
• Good experience in Redis, Dynamo
  
  DB, SQL databases.
• Good experience with Microservices.
• Strong analytical, communication, and interpersonal skills.
• Strong debugging skills and ability to think outside the box.
• Able to work with tools like SVN, GIT, and JIRA.
• Quick learner and proactive.
• Ready to learn new technologies and provide innovative solutions to complex problems.
• Good to have:
  Kubernetes, Elastic‑search, Node‑Red, Docker, Kafka & work experience in the telephony domain.

• Flexible working hours.
• Hybrid working style.
• Personal accidental insurance.
• Health insurance for self, spouse and two kids.
• 5‑day working week.