Lead Salesforce Engineer; Service Cloud

Position: Lead Salesforce Engineer (Service Cloud)
Lead Software Engineer - Salesforce (Service Cloud)

Join to apply for the Lead Software Engineer - Salesforce (Service Cloud) role at Gartner

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Lead Software Engineer - Salesforce (Service Cloud)

Join to apply for the Lead Software Engineer - Salesforce (Service Cloud) role at Gartner

Hiring near our US Centers of Excellence.

Hybrid, flexible environment

Irving, TX

Gartner offers a hybrid, flexible environment, with remote work that allows associates great flexibility to work from home, and opportunities to connect with colleagues for moments that matter on-site. Candidates that apply should be located within a reasonable proximity to one of Gartner’s Centers of Excellence office locations.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.

About the role:

This is a unique opportunity for a systematic, creative, and experienced individual to make a big impact on Gartner’s client experience as part of the Gartner Research and Consulting Group. You will play a key role for a newly chartered program working to modernize Gartner’s CRM technology .

What you will do:

• Designing, implementing, unit, integration testing and supporting Salesforce applications and services
• Contribute to the review and analysis of business requirements
• Collaborate on architecture and technical design discussions
• Perform and participate in code reviews, peer inspections and technical design/specifications
• Documenting and review detailed design

What you will need:

• Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required.
• 8+ years’ experience in software development experience with Salesforce  platform/Sales Cloud/Service Cloud implementations
• A minimum of 8 years of experience in UI development using Aura, Lightning Web Components, and Visualforce and leading a team of software engineers.
• Experience in developing applications on the Salesforce platform using Apex, controllers, triggers, Flows, etc.
• Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs, SOSL and SOQL, Batch & Asynchronous processes, Platform Events, Change data capture etc.
• Strong Team Player, Critical Thinker, Analytical, and excellent problem-solving skills, verbal & communication skills are required
• Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals

Nice to Have:

• Certified Salesforce Platform Developer I
• Certified Salesforce Platform Developer II
• Certified Salesforce Administrator
• Experience working with Jira, Git/SVN, Jenkins, bitbucket etc.
• Scrum software development methodology experience is required
• Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API
• Experience in participating in architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

What you will get:

• Competitive Compensation Package
• Ongoing mentorship and apprenticeship;
  Leadership courses, development programs, technical courses, certification opportunities and more!
• 20+ PTO days plus holidays and floating holidays in your first year
• Extensive Medical, Dental and Vision plans
• Hybrid environment with flexibility, remote work
• Parental leave
• Gartner Gives Charity Match
• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Health and wellness related allowance programs
• 401K with corporate match, immediate vesting
• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities

Who are we?

At Gartner, Inc. (NYSE:

IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective…