BMC Production Engineer - Remote, OH

Job Description

Remote position. Interview via Teams. Candidates local to Columbus, OH preferred. 3rd shift (11pm-8am). Must work every Saturday and Sunday. Occasional holidays at straight time.

Includes every weekend and quarterly holidays on a rotational basis. Paid at straight time.

• Manage, monitor, and analyze mainframe and distributed systems batch workload.
• Identify and fix common abends, alert support staff when problems develop.
• Escalate issues to management when SLA’s may be jeopardized.
• Document all issues in writing via Service Now tickets (Incidents & Incident Tasks).
• Communicate with programmers to resolve issues.

• Clear and effective written and verbal communication skills.
• Experience with BMC Control-M/EM is mandatory.
• Efficient in using BMC Control-M for managing batch jobs.
• Efficient in using BMC Enterprise Manager or managing batch jobs.
• Skill in managing batch workload on AJF for both mainframe and client-server applications.
• Expertise in identifying abends and using JCL to fix them.
• Capacity to analyze alert messages and/or shout messages to determine severity.
• Follow escalation procedures when SLA’s may be jeopardized.
• Proficient in using TSO/ISPF to analyze status and identify issues with batch jobs.
• Capability to recognize server problems by utilizing Nagios, IP Monitor, and Tivoli.

• Expert ability to analyze and manage batch workload on AJF for both mainframe and client-server applications using BMC tools.
• Expert level in identifying and fixing common abends using JCL.
• Familiarity with batch job alert messages and shout messages with ability to determine severity and follow escalation procedures.
• Familiarity with system monitoring tools such as Nagios, IP Monitor, Tivoli, TSO/ISPF, JCL, BMC Control-M/Enterprise Manager.
• Familiarity with Service Now incidents & tasks.

Full-time

Entry level