Software Engineer Manager

Since 2002, Ticket Network has served the ticketing and event industry as the go‑to platform team for promoters, venues, and resale operators looking to manage and grow their ticketing business. Offering cutting edge e-commerce technology, affiliate marketing, and unrivaled expertise in the entertainment industry, Ticket Network has been providing top‑tier, customizable solutions to provide great service to consumers and clients alike.

This position is for an exciting new opportunity! We are forming a new team that will be dedicated to our top client. This is a hands‑on managerial role with direct reports that will also perform as a principal full‑stack engineer/developer/architect. You will play a crucial role in leading and managing a small team of software engineers to develop high‑quality, custom solutions for our client.

You will be responsible for overseeing the software development lifecycle, from initial concept to final delivery, ensuring that projects are completed on time and in accordance with quality standards. Additionally, you will collaborate closely with the client, product managers, and QA to foster a culture of continuous improvement, and achieve our client’s objectives. This position is responsible for developing and managing a small team of two developers (to be hired by the person in this role) as well as hiring for any future needs for the team.

This is a remote position eligible anywhere the US, working east‑coast hours.

• Follow SDLC practices and coding standards.
• Design, develop, test, and deploy software and web solutions that meet business requirements and exceed performance expectations.
• Provide technical guidance and expertise to the team, helping to analyze and solve complex problems, make informed decisions, and propose innovative solutions.
• Stay abreast of industry trends, emerging technologies, and best practices, and incorporate them into the development process as appropriate.
• Foster a culture of innovation and experimentation, encouraging team members to explore new ideas and approaches.
• Analyze and interpret data to extract valuable insights and inform decision‑making processes.
• Conduct code reviews to maintain code quality and adherence to coding standards.
• Implement and advocate for best practices in code coverage and quality assurance.
• Participate in architectural discussions and decisions, ensuring scalability, reliability, and maintainability of software systems.
• Keep the team proficient in all required skills and current on best practices, emerging technology and trends, and automation tools and techniques that enable the team to operate better, faster, and cheaper.

• Lead, mentor, manage, and inspire a team of global software engineers and contractors, fostering a collaborative and inclusive work environment, implementing change as necessary, and making sure devs are following best coding practices.
• Set clear goals and expectations for team members, providing regular feedback and performance evaluations.
• Identify opportunities for professional growth and development.
• Evaluate app devs’ skills and capabilities, identify any shortcomings (if any), and help get them on the right track.
• Communicate effectively with stakeholders and our client.
• Collaborate with cross‑functional teams, including product and project management, QA, and the database team to ensure alignment and integration.
• Foster a culture of open communication, transparency, and accountability within the team and across the organization.

• Demonstrated leadership skills, with experience managing and mentoring a team of at least 5 overseas and State‑side software engineers.
• Strong demonstrated skills implementing and deploying high‑volume and highly scalable services.
• Proven experience in software engineering, with a strong background in software development and architecture.
• Proven track record leading teams in implementing and optimizing CI/CD pipelines to improve delivery speed, quality, and reliability.
• Solid understanding of agile development methodologies and best practices.
• Excellent communication and interpersonal skills, with the ability…