WordPress Support Specialist Incsub

We are on the hunt for some epic talent to join ourCampus

Press family.

You’ll be working on various Word Press projects across Campus Press, and Edublogs.

We’re looking for a person available to work on the following schedule:

• 7:00 PM to 3:00 AM UTC

The role will involve:

• Providing support by email to our Edublogs and Campus Press customers.
• Assisting with and solving all manner of Word Press questions, with style!
• Contributing to testing and QA with updates to Word Press core, plugins, and themes.
• Coordinating with developers over bugs, features and cool new stuff.
• Being an active part of the Incsub team.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

Requirements:

• Have a really good familiarity with Word Press, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
• Experience in Word Press Multisite Networks
• Amazingly great communication skills
• Impressive response times, typing speed (it matters)
• Interpersonal skills, including the power to swiftly build rapport with both current and potential customers
• Are a great team player, keen on working in an expanding, motivated, distributed support team
• Enjoy collaborating with others, and don’t back down from a challenge
• Love people and love yourself!

We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

Word Press, Multisite Networks, Customer Support, Education Industry Knowledge, English language, Communication, PHP, MySQL, HTML, CSS

• Flexibility
• Very attractive working conditions for the right candidate
• 28 days paid leave per annum (up to 35 days)
• Opportunities for paid travel to attend Word Camps and other industry conferences
• Long service leave (3 months off paid) after you’ve been with us for a while
• Up to 2 months salary bonus based on company growth targets
• Technology budgets every three years; the longer you serve, the higher you deserve
• General expenses budget yearly; the longer you work, the more you get

Our company values are that family and friends come first, and we always look to promote internally!

*** We are unable to consider applications that fail to demonstrate a high level of written communication.