Principal Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

We are seeking a highly experienced Software Engineer with deep expertise in public sector government cloud environments, security compliance, and Dev Ops practices. This role will lead the design, implementation, and optimization of secure, scalable cloud solutions for government and national security clients. The ideal candidate will have a proven track record in architecting SaaS/PaaS deployments in regulated environments, driving Dev Ops transformations, and ensuring compliance with stringent standards such as FedRAMP, SOC2, PCI, HIPAA, and SOX.

You will collaborate with cross-functional teams to evangelize cloud-native best practices, automate infrastructure, and support mission-critical systems in public cloud transitions.

This position is ideal for a hands‑on technical leader who thrives in mentoring teams, navigating cultural changes in large organizations, and delivering transformational business impacts through technology.

This position is an individual contributor role reporting to the GVP, Cloud & Production Engineering.

Responsibility

• Lead the architectural design and deployment of SaaS/PaaS platforms in government cloud environments, including solutions for national security

• Gather requirements from internal and external stakeholders, design solutions across public cloud footprints, and implement changes for environmental and regulatory compliance

• Lead Technical Exchange Meetings with government stakeholders and customer communities

• Mentor engineering and development teams on cloud adoption, best practices, and operational automation

• Design and implement cloud strategies for IaaS/PaaS, including Open Stack-like deployments

• Automate platform engineering for monitoring, backups, and disaster recovery

• Evaluate and integrate M&A technologies, such as PaaS services and fraud detection systems, into secure cloud ecosystems

• Recognize technology potential to drive business transformation

• Develop governance models for cloud operations, conduct feasibility testing, and provide strategic planning for secure, scalable systems

Job Designation

Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years in software engineering, cloud architecture, and Dev Ops, with at least 5 years focused on public sector or government cloud environments

• Experience in leading and deploying secure cloud solutions for national security or regulated industries, including SaaS/PaaS in public clouds

• Experience with M&A security uplifts, compliance audits, and control implementations

• Experience in public and private cloud engineering. Proficient in IaaS/PaaS automation, cloud-native best practices, and hybrid cloud transitions

• Experience with audit processes, control design/deployment (SOC2, SSAE
16, PCI, HIPAA, SOX).

• Experience with 2‑factor authentication (e.g., Yubikey), encryption, VPNs, LDAP/Kerberos, and segregated access controls

• Experience in Unix/Linux & Windows systems, databases (Microsoft SQL Service, Postgres),…