Software Support Engineer, New Grad; Remote

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Job Summary:

Canonical, a leading provider of open source software and operating systems, known for Ubuntu, is hiring a Software Support Engineer. The role involves resolving complex customer issues related to Ubuntu and other open source software, maintaining relationships with various teams, and participating in upstream communities.

Responsibilities:

Qualifications:

Required:

• Exceptional academic record.
• Background in Computer Science, STEM, or similar fields.
• Experience with Linux and open source software.
• Experience with at least one of Python, Go, C, or C++ on Linux.
• Willingness to learn new technologies and troubleshoot complex issues.
• Willingness to travel up to 4 times a year for internal events.

Preferred:

• A passion for technology and collaboration with talented people.
• Curiosity, flexibility, articulateness, and accountability.
• Soft skills such as passion, enterprise mindset, thoughtfulness, and self-motivation.
• Interest or willingness to learn about Ubuntu Linux (kernel or userspace), Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo
  
  DB, Debian packaging, distributed systems.

Company:

Canonical, the publisher of Ubuntu, provides trusted open source solutions for enterprises. Founded in 2004, headquartered in London, UK, with  employees. Canonical offers H1B sponsor ships and is currently in the Late Stage of hiring.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Industry: Software Development

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