Sr Software Engineer Leader, CRM Platform Team

What You'll Do

As a Sr Software Engineering Leader on our CRM Platform team, you'll lead a dedicated group of Salesforce engineers driving the evolution of our core Salesforce enterprise platform. In this role, you’ll define engineering practices, mentor teams, and influence product strategy while fostering a culture of innovation and continuous improvement. We’re looking for a leader passionate about developing talent, solving complex challenges, and modernizing systems—especially as we work toward having 80% of our workloads in the cloud by 2026.

Join us in building the next generation of customer engagement at scale.

• Lead, coach, and continuously develop a diverse pool of engineering talent
• Network, communicate, and collaborate with both IT and non-IT partners
• Support the team and help to mature our engineering practices, grow our Dev Ops mindset and culture, and improve our systems
• Solve interesting and complex problems to create a positive customer experience
• Experiment with new tools and practices to deliver business value in an Agile organization
• Find ways to use our data to improve decision making
• Drive our journey to a cloud‑first technology community
• Promote Cloud Engineering – Salesforce, AWS PaaS, cloud integration patterns, cloud security, cloud operations, etc.

As Principal continues to modernize its systems, this role will offer you an exciting opportunity to build solutions that will directly impact our long‑term strategy and tech stack, all while ensuring that our products are robust, scalable, and secure!

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose‑led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years.

• Associate's or Bachelor's degree in a computer science, technology, engineering or math‑related field or equivalent work experience
• 6+ years of technical/engineering experience
• Formal people leadership experience
• Understanding and familiarity with common software development patterns and best practices
• Strong influencing, planning, organizational, problem‑solving, analytical, decision‑making and communication skills required

• Cloud experience/interest – we use AWS
• Salesforce experience
• Experience with Dev Ops practices (CI, CD, TDD, etc.)
• Apex or Java development background

Salary ranges below reflect targeted base salaries. Non‑sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

$104400 - $180000 / year

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short‑term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.

Yes

This role offers in‑office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, Charlotte, NC, or Raleigh, NC). You’ll work with your leader to figure out which option may align best based on several factors.

Through our product‑driven Agile/Lean Dev Ops environment, we’ve fostered a culture of innovation and experimentation across our development teams. As a customer‑focused organization, we work closely with our end users and product owners to understand and rapidly respond to emerging business needs.

Collaboration is embedded into everything we…