Software Maintenance Engineer

Software Maintenance Engineer

Canonical is a leading provider of open source software and operating systems, including the widely used Ubuntu platform. We serve enterprise and technology markets across the globe, partnering with top public cloud, silicon, and industry leaders. Our teams operate in a global, distributed model with minimal office presence and meet in person twice to four times a year at interesting locations worldwide.

We are hiring a Software Maintenance Engineer to work across all layers of our Linux‑based infrastructure and applications: bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph, file systems), networking (OVS, OVN, core networking), Open Stack, Kubernetes, and the open source applications that run on them. The role challenges you to demonstrate breadth of engineering skill while addressing real‑world customer issues and upstream bug fixes.

• Resolve complex customer problems related to Ubuntu, Kernel, Ceph, Open Stack, or Kubernetes and other open source software.
• Maintain a close working relationship with Canonical's Field, Support, and product engineering teams.
• Participate in upstream open source communities and contribute fixes, backport patches, and collaborate on inclusion.
• Review code produced by other engineers and provide constructive feedback.
• Demonstrate sound judgment in selecting technical methods and solutions.
• Prioritize work and manage time effectively against those priorities.
• Participate in team discussions to improve processes, tools, and documentation.
• Maintain clear, technical, and concise communications.
• Work from home and travel internationally up to 10% of work time for team meetings, events, and conferences.

• Exceptional academic track record.
• Background in Computer Science, STEM, or a related field.
• Experience with Linux and open source software.
• Experience with at least one of Python, Go, C, or C++ on Linux.
• Drive to learn unfamiliar technology and dive deep into difficult issues.
• Willingness to travel up to 4 times a year for internal events.

• Passion for technology and collaboration with brilliant people.
• Curiosity, flexibility, articulate communication, and accountability.
• Strong soft skills and a self‑motivated, enterprising mindset.
• Interest or willingness to learn about:
  Ubuntu Linux (kernel or user‑space), Kubernetes, Open Stack, Ceph, QEMU/KVM, LXC/LXD, Postgre
  
  SQL, Mongo
  
  DB, Debian packaging, distributed systems.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of US $2,000 per year.
• Annual compensation review and performance‑driven bonus.
• Recognition rewards and annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

This is a remote role. Teams are distributed across all time zones.

Entry level

Full‑time

Information Technology

Software Development

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.