Senior Software Engineer, Frontend; Platform

Senior Software Engineer, Frontend (Platform)

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. This role focuses on building and maintaining a robust frontend platform that supports all frontend development, including architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes.

The Frontend Platform team ensures performance, security, and best practices, promoting clear ownership and high-quality, inclusive frontend solutions that meet Cresta’s diverse business needs.

• Play a substantial role in the platform frontend engineering team.
• Work with Cresta product and engineering teams to build and continuously improve the Cresta platform and new product requirements.
• Stay closely with customers and their requirements, analyze technical tradeoffs, own customer-facing deliverables.
• Develop high quality, well designed, reusable, and well-tested system components, and contribute to overall system designs.
• Identify product improvement opportunities and generate ideas.
• Demonstrate engineering best practices in deliverables and daily work; uphold others to the same high standards.
• Provide technical ownership in a substantial part of the Cresta product and platform.
• Contribute to building the best-in-class company and product.

• Bachelor’s degree in Computer Science or related field; strong CS fundamentals.
• 8+ years of experience in relevant domains.
• Very solid coding skills.
• Familiar with React or Angular; experience with at least one in large-scale consumer-facing products.
• Proficient in designing and maintaining clear frontend architecture.
• Experience as a technical lead of frontend stack supporting various product features.
• Benefits include medical, dental, and vision plans; paid parental leave; monthly health & wellness allowance; remote work stipend; lunch reimbursement for in-office employees; PTO: 3 weeks in Canada.

Compensation for this position includes base salary, equity, and a variety of benefits. Actual base salaries are based on candidate factors, including experience, skillset, and location, and local requirements. We are actively hiring for this role in the US and Canada. Your recruiter can provide further details.

We have noticed a rise in recruiting impersonations. All Cresta recruiting email communications will always come from the  domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain, contact recruiting.