Forward Deployed Engineer

Forward Deployed Engineer, (f/m/x) Switzerland — Hybrid

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context.

• Work directly with customers to understand operational challenges and success criteria
• Translate open‑ended problems into clear technical designs and implementations
• Own delivery of the Wonderful platform and guide clients on best practice
• Build AI agents that integrate with customer systems, data sources, and APIs
• Conduct ad hoc workshops with client teams
• Write production‑quality code to support integrations, logic, and workflows
• Own deployments, including reliability, performance, and continuous improvement
• Test with real data, measure outcomes, and iterate quickly
• Collaborate closely with Product and Engineering to improve the platform
• Contribute to tools, documentation, and delivery practices that help us scale

• You’ll be part of what is tipped as the fastest growing startup in Europe
• Work on a cutting‑edge Agentic solution, the hottest topic in Enterprise right now
• Great salary and early‑stage share options
• You’ll join a team of high‑agency builders coming from the best tech companies out there
• Global company, local team, you’ll be part of the founding team in Switzerland
• Never boring, you’ll be solving problems for and with the biggest Enterprises in CH
• A mix of home office and travel to clients in Switzerland (No more cabin fever)

• Several years of professional software engineering experience
• Experience building and scaling end‑to‑end production systems
• Experience integrating platforms into customer environments using APIs, cloud infrastructure, MCP, and production data flows
• Strong technical problem‑solving skills
• You’re comfortable working directly with customers and owning ambiguous problems
• Clear communication skills and a strong ownership mindset
• You have an understanding of AI agents and their technical implementation
• You speak German or French to a minimum B2/C1 level (You must be comfortable communicating with clients in one of these languages)

• Experience in forward deployed, solutions engineering, or customer‑facing roles
• Exposure to AI agents, automation, or conversational systems
• You’ve been part of a fast‑growing startup and enjoy the pace
• Familiarity with cloud environments
• Experience with Type Script, Go or Python