Software Engineer in QAOps - Remote

Join Genesys as a Software Engineer in QAOps to enhance real-time routing quality. Ensure high reliability and performance of systems that influence customer experiences globally.

This position focuses on developing automated tests and improving testing frameworks for REST APIs within a dynamic event-driven architecture. You will contribute to production-level coding, validate conversation routing flows, and strengthen CI/CD processes across the cloud platform. Collaborate with various teams to optimize testing standards and achieve superior project outcomes.

Key Responsibilities:

• Implement automated testing solutions for APIs and event-streaming

• Create and maintain robust system tests for routing interactions

• Analyze and resolve defects in multi-tenant environments

• Advocate for scalable architecture in design discussions

• Enhance CI and CD pipelines through robust validations

Requirements:

• 2+ years of software development experience

• Strong Java skills and knowledge of object-oriented principles

• Ability to test REST APIs with functional and automated methods

• Familiarity with Jenkins or similar CI/CD tools

• Experience in AWS services and using Git for version control

Lead the charge in delivering exceptional quality experiences through your expertise at Genesys.
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