Engineering Manager

Primer offers a unified infrastructure for global payments.

• Lead a team of engineers owning a defined area of software architecture, taking responsibility for delivery, quality, and technical direction
• Run an effective development process: sprint health, delivery cadence, incident response, postmortems, and a sustainable on‑call rotation that doesn't burn people out
• Grow the engineers on your team through regular feedback, performance conversations, and stretch assignments that actually move people forward
• Work closely with product to scope initiatives, identify risks, and prioritise deliverables, giving clear heads‑up when capacity is constrained
• Stay close enough to your team's technical work to ask the right questions, spot risks early, and contribute meaningfully to design discussions without becoming a bottleneck
• Define the right metrics for your team's systems, use them to explain performance, catch variance, and drive improvements before they become incidents
• Handle the difficult conversations, whether that's performance issues, interpersonal friction, or delivery risk, before they become problems that need escalating

• A background as a software engineer, with hands‑on experience building and shipping production systems. This is a hard requirement.
• Experience managing a team of engineers, with a track record of building effective development processes and growing individual contributors
• Technically credible enough to evaluate design decisions, challenge assumptions, and be taken seriously by strong engineers, without needing to be the most technical person in the room
• Comfortable with operational ownership: on‑call culture, incident management, postmortems, and the unglamorous work of keeping systems healthy
• Clear, direct communication with stakeholders and leadership, including knowing when and how to elevate and when not to
• Able to operate with meaningful autonomy: you don't need a playbook for every situation, but you know when to ask for one

• Experience in fintech, payments, or a similarly regulated and high‑stakes technical domain
• Familiarity with distributed systems and the trade‑offs that come with high‑throughput, high‑availability infrastructure

• Competitive share options
• Uncapped holiday, with 25 days minimum to be taken
• Workations & Company Retreat
• The best equipment for your role
• £500 towards your home office setup
• Generous learning budget
• A broad set of additional perks and benefits (depending on location)

At Primer, we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.

Primer is committed to the equal treatment of all current and prospective employees and adopts a zero‑tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.