Salesforce Developer

Job Role

Salesforce Developer

Milton Keynes, UK

We are seeking an experienced and highly motivated Salesforce Developer to join our growing technology team. The ideal candidate will possess deep expertise across the Salesforce ecosystem, particularly in Service Cloud, Marketing Cloud, Pardot, Data Cloud, Agent force integrations, and enterprise data management solutions.

The work location will vary between company offices, client sites, and home. Working from home 100% of the time is not possible.

This role requires a strong technical background combined with excellent communication and stakeholder management skills. The individual will work collaboratively within cross‑functional teams while also being capable of independently driving technical solutions from design through deployment.

• Design, develop, and implement scalable Salesforce solutions aligned with business requirements
• Configure and customize Salesforce applications including
  • Service Cloud
  • Marketing Cloud
  • Pardot Marketing Cloud Account Engagement
  • Data Cloud
• Agent force capabilities and AI powered automations
• Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), and Salesforce Flows
• Design and implement REST and SOAP API integrations with external enterprise applications
• Manage and support Salesforce data backup and recovery solutions including tools such as Odaseva
• Work with Salesforce Data Cloud for customer data unification, segmentation, and integrations
• Support implementation of AI‑driven Salesforce solutions using Agent force and Einstein capabilities
• Collaborate with business stakeholders, product owners, architects, and functional teams to gather and translate requirements into technical solutions
• Participate in solution design discussions, code reviews, and technical estimations
• Ensure adherence to Salesforce best practices, coding standards, security, and governance principles
• Troubleshoot and resolve production issues and perform root cause analysis
• Support deployment activities using CI/CD and Dev Ops methodologies
• Mentor junior developers and contribute to continuous improvement initiatives
• Communicate effectively with clients and stakeholders, providing technical guidance and project updates

• Hands‑on experience with
  • Salesforce Service Cloud
  • Salesforce Marketing Cloud
  • Pardot Marketing Cloud Account Engagement
  • Salesforce Data Cloud
  • Salesforce Agent force
• Proficiency in
  • Apex
  • Lightning Web Components (LWC)
  • SOQL/SOSL
  • Salesforce Flows
• Experience with AI-powered Salesforce features including copilots, conversational AI, and automations
• Strong experience with REST APIs, SOAP Web Services, integration patterns, and middleware concepts
• Experience with data management and backup solutions such as Odaseva
• Understanding of customer data platforms (CDP), identity resolution, and data harmonization concepts
• Knowledge of Salesforce security model, sharing rules, roles, profiles, and permission sets
• Experience with version control systems such as Git
• Familiarity with Dev Ops and CI/CD tools for Salesforce deployments
• Understanding of Agile Scrum delivery methodologies

• Excellent communication and stakeholder management skills
• Ability to work effectively in both team‑oriented and independent environments
• Strong analytical and problem‑solving capabilities
• Client‑facing experience with the ability to explain technical concepts to non‑technical audiences
• Self‑driven, proactive, and detail oriented

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5 years of Salesforce development experience
• Salesforce certifications are highly preferred, such as:
  • Salesforce Platform Developer III
  • Service Cloud Consultant
  • Marketing Cloud Developer Consultant
  • Salesforce Data Cloud Consultant
  • AI Associate Agentforce Specialist certifications
  • Salesforce Administrator

• Experience in enterprise‑scale Salesforce implementations
• Experience designing AI‑powered CRM solutions using Salesforce Agentforce and Einstein
• Knowledge of Salesforce integration platforms and ETL tools
• Exposure to CRM Analytics is a plus
• Experience working in global delivery or…