Manager,Engineering - Platform Engineering Job Canada,Software Development

is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

About the Role

We're looking for a hands-on Engineering Manager to lead our Platform Foundations team — a small, high-leverage group responsible for defining the engineering standards and foundational components that the entire platform is built on. This role is primarily technical — you'll stay close to the code and architecture while providing the leadership and direction a senior team needs to do its best work.

You'll work across backend services, Dev Ops practices, and event-driven infrastructure to establish patterns the rest of engineering depends on. You'll own the developer experience and component standards that every team builds on top of, and work closely with our Operations and SRE teams to align on reliability practices and observability standards.

This role is fully remote for applicants based in Canada.

What You'll Do

Partner with engineering leadership to evolve and standardize the foundational architecture for a cloud-native, event-driven telecom platform — identifying areas for improvement and driving safe, incremental modernization alongside active development

Own developer experience: build tooling, CI pipeline performance, dependency management, and inner-source contribution models across a shared monorepo

Govern shared UI component standards and design system practices used across teams

Establish and maintain engineering standards: RFCs, ADRs, architecture reviews

Partner closely with Operations and SRE to define observability standards (tracing, logging, metrics), SLO/SLI frameworks, and reliability practices

Champion AI-first development practices across tooling, workflows, and culture

Manage and develop a small, established team of senior engineers

What You Bring

5+ years of backend engineering experience, with hands-on proficiency in Golang or similar languages

Deep experience with event-driven and async architectures — Kafka, NATS, or comparable systems

Background in platform or infrastructure engineering: you've built shared internal platforms, not just product features

Experience defining engineering standards at an org level — RFCs, ADRs, or architecture review processes

Strong Dev Ops sensibility: CI/CD, containerization, Kubernetes, cloud-native infrastructure

Experience managing or mentoring engineers, with a bias toward growing people through the work

Comfortable working with ambiguity and incomplete requirements

Nice to Have

Familiarity with supporting & delivering frontend development and component/design systems — enough to govern a shared UI library

Experience in telecom, BSS/OSS, or similarly complex domain platforms

What We Value

AI-first mindset
: you actively use AI tooling and advocate for it in your team's workflow

Architectural depth
: you can zoom out to the system and zoom in to the implementation

Low ego, high ownership
: you'll write code and stay close to the work alongside your team

Build in the open
: we use information as a bridge, not a moat — you share context broadly, write things down, and bring people along rather than gatekeeping

The base salary range for this position is $140,000 – $160,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. about Tucows Benefits.

Want to know more…

Manager, Engineering - Platform Engineering