Director, Engineering & Development

Shift Paradigm is an execution-led strategic consultancy that bridges the gap between enterprise strategy and technical reality. We partner with Fortune 500 brands and emerging leaders to solve the inherent complexity of modern digital marketing. As partners to the world’s leading Mar Tech platforms, including Adobe, Salesforce, Optimizely, and Braze, we deploy integrated experts across data analytics, marketing strategy, technology development, engineering, and revenue operations to ensure our clients’ tech stacks don't just exist, but perform.

Location:

Remote, US or CAN
Travel:
None — this is a fully remote position; candidates must be located in North America.

SH/FT is a client services business that focuses on implementing and activating technology and data to make sales and marketing work. Our people bring combined experience across technology, data and analytics, business strategy, and campaign operations to accelerate our clients’ businesses. We keep pace with change in modern marketing and technology in order to create effective, scalable, and future-proof solutions for clients that span both the Fortune 500 and emerging industry leaders.

We have also built strong relationships with the world’s most influential martech platforms and are key partners to them and their clients.

As Director of Engineering and Development, you’ll lead SH/FT’s engineering practice across platform engineering, web and web application development, and custom software development. You’ll own the people, the craft, and the output of the engineering team — setting technical standards, building capacity, and ensuring delivery quality across client engagements. This role also involves participating in pre-sale scoping, representing SH/FT’s engineering capabilities in client-facing settings, and contributing a clear point of view on how AI is reshaping software development.

Engineering Leadership and Team Development

• Lead and develop a team of front-end engineers, back-end engineers, architects, and solutions engineers
• Set and uphold technical standards, code quality practices, and engineering culture across the team
• Build team capacity and capability intentionally, identifying skill gaps and creating development pathways that keep the team ahead of client needs
• Create structure and process where it is needed, without over-engineering the way the team works
• Foster an environment where engineers can do their best work, ask hard questions, and grow professionally
• Bring a clear, informed point of view on how AI is changing software development, delivery workflows, and what it means for how a professional services engineering team should be structured and operate
• Champion the integration of AI-assisted development tools, code generation, testing automation, and other AI-enabled workflows across the engineering team
• Help SH/FT and its clients think through the implications of AI on custom development timelines, cost structures, and build-versus-buy decisions
• Stay current on the AI development landscape and translate that into practical guidance for both the team and client stakeholders

Client Delivery and Technical Oversight

• Own the quality and integrity of engineering output across client engagements, from architecture decisions through to deployment
• Partner with project and delivery leadership to ensure engineering work is scoped correctly, resourced appropriately, and delivered on time
• Provide hands‑on technical guidance and escalation support on complex or high‑risk deliverables
• Maintain visibility across active engagements to identify risk early and keep delivery on track

Pre‑Sale Scoping and Client Engagement

• Participate in pre‑sale conversations to assess custom development requirements, translate business needs into technical scope, and develop accurate level‑of‑effort estimates
• Show up with confidence and credibility in client‑facing settings, including discovery sessions, architecture reviews, and executive presentations
• Help clients understand the trade‑offs between custom development and platform‑native capabilities, including total cost of…