Product Delivery Manager - Remote

School Grid provides kitchen management software to primary and secondary Schools and Caterers across the public sector. We have a proven track record of increasing meal uptake, productivity and efficiency as well as reducing staffing and food costs along with food wastage.

As a friendly and supportive team and we pride ourselves on maintaining an excellent track record of customer satisfaction, and we provide our staff with the time and support they need to succeed.

We’re a fast-growing company who are seeking talented and passionate people to join us on our journey.

This is a remote position.

We're looking for a driven, organised and delivery focused Product Delivery Manager to make sure our product roadmap actually gets shipped, at pace and to a high standard. This role is all about ownership: once a feature or change is scoped, you make it move, through user stories, development and release, quickly and without cutting corners on quality.

You'll work closely with the development team, holding them to account for sprint commitments, removing blockers before they slow things down, and stepping in early wherever pace or quality starts to slip.

You'll be working closely with the Engineering Manager, Squad Leads and QA Lead, reporting into the CTO, so if you thrive in a fast paced environment where you're comfortable pushing a team to deliver and taking ownership of the whole delivery pipeline, this could be a great next step.

• Own execution of scoped work from user story through to development completion and release, driving pace at every stage of the cycle.
• Hold the development team to account for delivery against sprint commitments, challenging slippage directly and escalating early wherever pace or quality is at risk.
• Work with the Engineering Manager and Squad Leads to plan sprints, balance capacity and maximise team throughput and flow.
• Manage scope creep and handle functional trade-offs actively during development cycles.
• Map and resolve cross-squad and platform dependencies proactively, rather than waiting for blockers to be raised, to keep delivery on track.
• Partner with the QA Lead to ensure completed work meets the definition of done and fulfils the intended business outcomes without sacrificing speed of delivery.

• Translate high-level roadmap initiatives and customer change requests into well-defined epics, features and user stories, setting up each piece of work for fast, unambiguous execution.
• Partner with Product Designers, Engineers and business stakeholders to clarify acceptance criteria and edge cases before development starts.
• Maintain, monitor and prioritise the team backlog based on strategic value, urgency and technical dependencies.
• Triage reported system bugs alongside feature work to ensure the right balance of technical debt resolution and new functionality.

• Foster an environment of high team accountability, removing operational blockers to maximise delivery flow and pace.
• Champion consistent Agile delivery practices, facilitating core planning and execution ceremonies where required.
• Monitor delivery metrics, including cycle time, velocity and release predictability, and act on them directly to keep the team executing at pace.
• Ensure engineering standards and governance guidelines are maintained throughout the delivery lifecycle, so pace is never achieved at the expense of quality.

• Serve as the functional point of contact for internal stakeholders regarding delivery timelines, milestone progress and scope adjustments.
• Coordinate release schedules with Operations and Product Management to ensure smooth end-user deployment and change management.

• Degree level qualification (or equivalent) in Computer Science or a software engineering related subject.
• Experience with Large-Scale Scrum or Scrum.
• 5+ years' software development experience.
• Experience in leading or managing remote teams.
• Excellent verbal and written communication skills and confident in managing senior stakeholders.
• 40 days…