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Job Description & How to Apply Below
Ticketmaster in the United Kingdom is seeking an experienced Lead AI Experience Engineer to provide technical leadership for the design and evolution of agentic AI services within the TM1 Client & Fan Support Engineering team. This role focuses on how AI agents understand needs, maintain context, reason through scenarios, apply business rules, and safely complete support tasks.
You will define reusable patterns, quality expectations, evaluation practices, and mentor AI engineers, collaborating
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