Agent Product Manager; Remote - US East Coast) Quadrivia · US; NY, CA, TX ai​/ml — 2d ago

Location Type:
Remote

Location:

United States

Employment Type:

Full Time

Department:
Product

At Quadrivia, we have brought together some of the smartest and most passionate people in the sector to work on an ambitious goal: help make healthcare accessible and affordable for everyone on earth, by solving the chronic imbalance between the growing demand for medical care and the constrained supply of clinical skills.

While externally we are starting with creating the world's most comprehensive and customizable clinical assistant to deliver routine tasks for clinicians, internally we are pioneering a new way to run a company.

Any company has a boundless series of necessary but mindless repetitive processes that take much of the time of its people. Healthcare has more of them than most, and they fall on the very people who should be caring for patients. We want to free our brilliant minds to focus on what matters most and let AI agents do the rest.

That is where you come in. We're looking for an Agent Product Manager who wants to own the agents on real health system accounts, on the ground with the customer, and stay accountable for whether they perform.

If you've spent the last year deep in LLM systems, prompt architecture and evaluation, orchestrating agents with Claude and the latest agentic tool chains, you know the exact line between a prototype and a production-grade system, you know US healthcare from the inside well enough to tell the difference between what a health system says it wants and how the work gets done on a Tuesday afternoon, and you want to work with an ambitious team that gives you the space to put your vision to work, you've found your team.

Every Quadrivia customer runs on agents: a discharge follow-up agent for one cardiology service line, an ED intake agent for a rural hospital, an appointment-reminder agent for a clinic group. Each one is configured, tested, deployed, watched in production and improved — and there will be hundreds, then thousands, across service lines and protocols.

This role owns one or more account's agents end to end. You are on site with the customer, you wire the agents into their real environment, and then you own whether those agents deliver the outcome they were bought for — for as long as the account is live. It is a forward deployed role and a product ownership role in one seat, deliberately, because the handover between those two things is exactly where accountability gets lost.

You will be one of a few people doing this, each carrying live health system accounts in the US and other markets. You will not run the implementation programme and you will not own the commercial relationship — those are separate roles. You own the automation and whether it performs.

Our tooling is getting better fast, and the explicit expectation is that within twelve months building an agent will be easy enough that this job changes shape substantially. What we need is someone who will build hundreds of agents in the meantime, and who will turn everything they learn into the templates, test suites and tooling requirements that make their own job easier.

Our end goal is that agent building and management becomes self served for our customers. If that sounds like a dead end to you, this is not your role. If it sounds like the best seat in the company, read on.

• Go on site. Sit with schedulers, care coordinators, practice managers and clinical leads, watch how the work actually happens, and translate that into agent behaviour. Expect regular US travel.
• Wire agents into the customer's real environment: EHR data and workflows, phone systems and call routing, scheduling platforms, insurance and eligibility steps,…