Manager, Software Engineering

As a Manager, Software Engineering, you’ll lead and manage a team of software developers and leads in the development and maintenance of our web and mobile platforms and digital properties, ranging from our front-end user experience to our middleware and backend integrations within our ERP. In this role, you play a key role in both leadership and execution of the technology strategy, across end-to-end headless systems to deliver our e-commerce guest experiences via web and mobile platforms.

This role is primarily based out of our North Vancouver office and is open to hybrid remote work (operating on Pacific Standard Time (PST)). Candidates must be eligible to work in Canada.

Meet your future team:

You are joining a dynamic and talented team of web application developers. Our team has a diverse range of skill sets and works collaboratively in cross-functional agile squads to develop and deploy new features, fix bugs, and create an exceptional e-commerce experience for our guests. We are passionate about what we do and are always looking for ways to improve and innovate.

We believe that diversity of thought and experience is key to our success and are committed to fostering a positive and inclusive work environment.

If you were in the role of Manager, Software Engineering now, here are some of the core activities you would be doing:

• Providing direction and coaching to the ecomm services development teams in all phases of the project life cycle
• Attracting, retaining, and developing top talent to build a world-class software engineering/ web development team, developing career pathways for your team members and help them grow through coaching, mentoring, goal setting and ongoing assessment
• Inspiring each team members’ creativity and problem-solving abilities
• Developing functional specifications and designs for future focused complex applications or modifying/maintaining complex existing applications
• Consistently reviewing the designs and code of team members, often in collaboration with software engineering managers, colleagues and architects
• Helping design, code, debug and test unit test solutions as required
• Partnering with product management and software engineering managers to define a multi-year vision, strategy, and technical product roadmap and backlog to support the continued growth of e-commerce and mobile technologies
• Executing code analysis, requirements analysis, identification of code metrics, system risk analysis, and software reliability analysis
• Remaining committed to a service-oriented design and analysis
• Conducting regular unit testing and quality assurance
• Executing performance tuning, improvement, balancing, usability, automation
• Working to support, maintain and document new and existing solutions
• Continuing to identify and evaluate new technologies for implementation
• Acting as a technical escalation point for the web developers or architects on teams
• Ensuring the team are knowledgeable and available to provide application support for software running in production 365/24/7; and joining the team in handling incidents that require escalation
• Collaborating and contributing to the continuous improvement of Arc’teryx SDLC, Project and other methodology
• Working with project managers and program managers on project resourcing by ensuring developers are available at the right time, with the right skill set
• Checking in with project managers and technical leaders to ensure team performance and direction is on track to achieve project goals to scope, time and budget

Here are some of the things you could be working on in the future:

• Contributing to and owning technical design decisions that positively impact the software architecture of the Arc’teryx e-commerce and web application platform
• Building…