Software Engineer - MuleSoft+Salesforce Development Remote

Application window is expected to close on December 31st, 2025.

However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This will be a remote position.

The CETO - CRM Engineering & Transformation Office Team is responsible for all Lifecycle processes and systems that are anchored on delivering the best customer and partner experience including Market-to-Lead, Order-to-Cash, Service Delivery, Customer Success to Support-to-Advocacy, Renewal to Booking, and key processes in the customer / partner journey.

We have a superb opportunity for a Mulesoft Developer to join our team in Service Delivery. Develop your knowledge of the Cisco Digital Customer Experience and be a part of a team that is improving customer experience across the racetrack. You will work with multi-functional IT, Operations teams, and hardworking developers. You will collaborate with cross-functional teams to develop applications that make it easier for Cisco managers and engineers to manage Cisco Delivery Project finance, tasks, staffing.

You will be interacting directly with Product Owners, Business Analyst, Technical Architects and IT development teams as part of your project work to develop committed release scope.

Design and develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.

Implement and support Salesforce integrations with other internal and external systems

Assist in the design, development, and deployment of integration solutions using Mule Soft Anypoint Platform

Develop and maintain Visualforce, Apex, and Lightning components

Develop APIs and integrations that connect various systems and applications

Assist in troubleshooting and resolving issues related to integration and API development

Manage the Salesforce development lifecycle, including testing, deployment, and maintenance of applications

Collaborate with business stakeholders to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, fast-paced environment

Create and maintain technical documentation, including solution design documents, technical specifications, and user guides

Stay updated with the latest developments and features in the Mule Soft & Salesforce platform and integration technologies

• Bachelor’s degree in computer science, Information Technology, or a related field or equivalent work experience.
• 3+ years' experience as a Salesforce Developer with a strong understanding of Salesforce architecture and best practices
• Proficient in Salesforce technologies, including Apex, Visualforce, Lightning Component Framework, and SOQL
• Experience with integration tools and APIs (e.g., REST, SOAP)

Preferred Qualifications

• Familiarity with Agile/Scrum methodologies.
• Experience with Salesforce Service Cloud, Sales Cloud, or other Salesforce products
• Basic understanding of Snowflake Scripting, Cloud platforms (e.g., AWS, Azure) and containerization (e.g., Docker) is a plus
• Knowledge of JavaScript, HTML, CSS, and other web technologies
• Familiarity with Mule Soft Anypoint Platform
• Basic programming skills in Java, JavaScript, or other relevant languages
• Strong understanding of Salesforce configuration, including workflows, validation rules, process builders, and flows
• Familiarity with Salesforce App Exchange and third-party applications
• Excellent problem-solving skills and ability to troubleshoot complex technical issues
• Strong communication skills, with the ability to effectively collaborate with cross-functional teams and business stakeholders
• Experience with version control systems (e.g., Git) and…