Senior Technical Product Manager; AI; Vault Medical

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

Make the work of our customers delivering life-changing medicines and treatments to patients more efficient and productive. We are looking for an experienced technical Senior Product Manager to design and deliver high-value AI Agent solutions for Vault Medical.

In this role, you will be the expert in leveraging AI to automate the content lifecycle, from speeding up the Medical review process to automating scientific literature publishing to automating the generation of medical information responses. You will build AI agents that help medical affairs teams accelerate speed-to-market for critical scientific communications while ensuring compliance.

• Be hands-on. Design, prototype, define, configure, and validate solutions rapidly to ensure we solve the right problems, in the right order
• Be agile. Design, implement, iterate
• Be a storyteller. Author & design high-quality specifications and communicate specific, actionable requirements to your engineering teammates
• Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications
• AI Orchestration & Design: Lead the design of production-ready AI Agent applications, focusing on data flow orchestration, RAG architectures, and complex prompt engineering
• Strategic Product Discovery: Navigate the probabilistic nature of AI by identifying high-impact use cases where LLMs can solve non-deterministic problems in Medical Affairs workflows
• Performance & Value Metrics: Define and track clear KPIs for AI success to demonstrate ROI to stakeholders
• Take pride in your work with a passion for excellence

• 7+ years of enterprise software product management, engineering, or data science
• 2+ years of hands-on focus on AI/ML applications, specifically LLMs and Generative AI
• Technical Proficiency:
  Strong coding skills in languages like Python and experience with AI Frameworks (e.g., Lang Chain, Llama Index) and APIs
• Architectural Knowledge:
  Deep understanding of data flow design, prompt engineering, and model fine-tuning for highly regulated content
• Communication:
  Ability to translate complex AI concepts into business value for non-technical stakeholders in Legal, Medical, and Regulatory departments
• Collaboration:
  
  Proven track record of working with UX and Engineering to build intuitive tools for complex workflows
• Experience with data modeling (ERDs)
• Ability to work independently in a fast-paced environment and comfortable with ambiguity
• Bachelor’s degree in engineering, computer science, or a related discipline
• Must be based in a region in the Eastern Standard Time zone
• Qualified candidates must be legally authorized to work in the USA or Canada

• Domain Expertise:
  Direct experience with Veeva Vault Medical
• Life Sciences
  
  Experience:
  
  Familiarity with scientific literature planning, authoring, review, submissions, or publishing
• Data…