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Remote AI-Driven ITSM Automation Engineer

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Empower AI
Remote/Work from Home position
Listed on 2026-10-09
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), AI QA / Validation Engineer, Machine Learning/ ML Engineer
Salary/Wage Range or Industry Benchmark: 79000 - 123000 USD Yearly USD 79000.00 123000.00 YEAR
Job Description & How to Apply Below

Empower AI is seeking an Automation Engineer (Tier 0 Self-Service and RPA) to design and deliver the intelligent automation transforming a high-volume DoW IT customer support program. The role develops across Service Now, AI/ML, and scripting, delivering secure, tested automation that improves deflection and First Contact Resolution.

Remote role with up to 10% travel. Requirements include a Bachelor's degree and 10+ years in software development or automation; US citizenship; active Secret

We would love to welcome a new Remote AI-Driven ITSM Automation Engineer to our team in United States.

We are currently recruiting a Remote AI-Driven ITSM Automation Engineer for our team in United States.

This is a great role to take on the Remote AI-Driven ITSM Automation Engineer role at Empower AI.

As a Remote AI-Driven ITSM Automation Engineer, you will play an important part at Empower AI in United States.

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