Senior Director, Product Management, Agentic Platform Remote

Zoom Info is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

Zoom Info has rebuilt itself around AI, and every agentic experience we ship runs on one shared platform — Copilot chat, agent teams, bots, GTM Studio, Marketing OS, and products that don’t exist yet. As Senior Director of Product Management for the Agentic Platform, you’ll be the right hand to our VP of Agents & Orchestration, owning the core primitives every agent depends on and the forward-looking R&D that keeps our agents ahead of what off-the-shelf models and frameworks can do.

The best practices for agentic platforms are being written right now, and you’ll help write them.

• You will set the multi-year Agentic Platform strategy and turn it into a roadmap that balances reliability, speed for product teams, and bets on the frontier.
• You will own core platform primitives — multi-agent orchestration, planning and execution runtimes, memory and context management, tool and MCP infrastructure, guardrails, and observability — and define the abstractions that let product teams compose new agents quickly.
• You will lead the product side of custom model training and fine-tuning on Zoom Info's proprietary data, deciding where custom models create lasting advantage versus frontier models.
• You will build the decisioning-model layer that lets agents choose the right action, partnering with data science to turn Zoom Info's signals into models agents invoke as first-class capabilities.
• You will run a structured orchestration R&D program that tracks emerging research and moves the winners into production.
• You will identify and ship net-new platform capabilities that unlock new product surfaces and revenue, taking ideas from whiteboard sketch to production primitive.
• You will partner with engineering to make agent infrastructure production-grade — measurable on execution at scale, latency, cost per task, security, and compliance.
• You will build and grow a team of senior and principal PMs, hiring for technical depth and ownership and developing leaders who run their own areas with the same bar you hold.

• At least 10 years building technical products, including at least 3 years leading teams of PMs or running a company
• Deep, hands-on experience with production agentic systems — agents that plan, invoke tools, and take real actions, not just chat interfaces
• A track record of taking an AI or agentic product from 0→1, either as a founder or as the product leader who owned it end to end
• Fluency across the modern agentic stack, including orchestration frameworks (Lang Graph, CrewAI, or custom), MCP and tool-calling patterns, RAG and memory architectures, and evals and observability
• Enough technical depth to review architecture docs, read agent traces, and prototype in code yourself

• Working knowledge of model development, including fine-tuning, post-training, evaluation design, and the economics of custom versus frontier models
• Experience building platform products where engineering and product teams are your customers
• Experience shipping decisioning, ranking, or recommendation models into production
• Experience in B2B, GTM, or data platform businesses

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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring…