Remote FiveCCaaS Platform Engineer & IVA Expert
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-10-11
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Software Development
AWS
Prudent Rx is seeking a CCaaS Platform Engineer to own and optimize the Five9-based contact center platform and IVA solutions, ensuring reliable call flows, IVR routing, and AI-driven self-service improvements.
You will partner with IT, Operations, and vendor teams to implement enhancements, troubleshoot incidents, and maintain documentation and change control. Fully remote role in a regulated environment with a focus on member experience and automation.
Consider building your career as a Remote Five9 CCaaS Platform Engineer & IVA Expert at Prudent Rx.
The Remote Five9 CCaaS Platform Engineer & IVA Expert role at Prudent Rx is now open for applications in Tampa, FL, United States.
Join us at Prudent Rx as our next Remote Five9 CCaaS Platform Engineer & IVA Expert in Tampa, FL, United States.
We are currently recruiting a Remote Five9 CCaaS Platform Engineer & IVA Expert for our team in Tampa, FL, United States.
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