Platform Engineer US Remote - Bay Area

Vectara is the Enterprise Agent Platform that enables businesses to build and deploy governed, grounded, auditable AI agents across SaaS, VPC, and on-prem. We have developed our own models, observability and orchestration layers, guardrails, and context management systems in order to provide our customers with the greatest levels of AI agent accuracy, security, and explainability.

Our founding members include industry veterans and experts in neural information retrieval and distributed systems from Google. We’re a passionate team that’s hyper-focused on solving enterprise-level technology and business problems with AI. Join us!

The Role
You’ll own the infrastructure that runs our deploy anywhere platform — from Kubernetes clusters serving ML inference at scale to the CI/CD pipelines, IaC, and observability stack that keep it all reliable. This is a hands‑on role: you’ll write Helm charts and Terraform one day, debug a Kafka consumer lag issue the next, and ship a backend service feature the day after.

You’ll deploy across AWS, GCP, and on-premises (including air‑gapped environments), and you’ll participate in an on‑call rotation supporting enterprise customers.

What You’ll Do

• Build and maintain infrastructure-as-code (Terraform, Helm) for our AWS EKS and GCP GKE clusters, plus on‑premises deployments (including Tanzu and air‑gapped environments).
• Own CI/CD pipelines (Git Hub Actions, Bazel, ArgoCD) and drive Git Ops adoption.
• Deploy, scale, and optimize ML/NLP inference workloads (vLLM, PyTorch, GPU scheduling with various Kubernetes scalers).
• Build and improve observability:
  Prometheus, Grafana, Datadog,, and Open Telemetry.
• Collaborate with Field Engineering to support PoCs and platform deployments in customer cloud VPCs and on‑prem environments.
• Contribute to backend services (Java 21, Python, gRPC) and platform features.
• Improve system reliability, scalability, and developer experience across the engineering org.

What You’ll Bring (Required):

• 2+ years in platform engineering, Dev Ops, SRE, or backend infrastructure roles.
• Strong Kubernetes experience (deployment, debugging, scaling — not just `kubectl apply`).
• Hands‑on with infrastructure-as-code:
  Terraform, Helm, or Pulumi.
• Experience with at least one major cloud provider (AWS preferred; GCP or Azure also valued).
• Proficiency in one or more of:
  Go, Python, Java. Comfortable reading and contributing to backend codebases.
• Working knowledge of CI/CD systems (Git Hub Actions, Bazel, ArgoCD, or similar).
• Solid fundamentals in Linux, networking, and distributed systems.

What Sets You Apart (Preferred)

• Experience deploying or operating ML inference workloads (model serving, GPU scheduling, vLLM, Tensor Flow Serving, or similar).
• Familiarity with streaming/messaging systems (Kafka, Pulsar) and data stores (MariaDB/PostgreSQL, Aerospike, Click House, Open Search).
• Experience with Git Ops workflows (ArgoCD, Flux).
• Exposure to air‑gapped or on‑premises Kubernetes deployments.
• Background in observability tooling (Prometheus, Grafana, Open Telemetry, Datadog).
• Experience providing technical support or working directly with enterprise customers on infrastructure issues.
• Comfort with AI-assisted development workflows and managing AI coding agents.

Location requirements:

We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred.

Perks and Benefits:

100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more.

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