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Senior ML Engineer, CX Intelligence; Remote

Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listing for: Coinbase, Inc.
Remote/Work from Home position
Listed on 2026-10-15
Job specializations:
  • Software Development
    Machine Learning/ ML Engineer
Salary/Wage Range or Industry Benchmark: 218000 - 257000 USD Yearly USD 218000.00 257000.00 YEAR
Job Description & How to Apply Below
Position: Senior ML Engineer, CX Intelligence (Remote)

Coinbase seeks a Staff Machine Learning Engineer, CX Intelligence, to lead production ML systems powering Help Center, chat, and customer support. You will drive architecture, safety guardrails, and scalable data workflows with Python while mentoring teams and shaping cross-functional roadmaps.

This is a remote-first role within a globally distributed company. You will partner with leaders to deliver high-impact ML projects, focus on responsibility, security, and performance, and help advance

We are looking to fill the Senior ML Engineer, CX Intelligence (Remote) position at Coinbase, Inc. in Hartford, CT, United States.

This is a great opening to take on the Senior ML Engineer, CX Intelligence (Remote) role at Coinbase, Inc.

As a Senior ML Engineer, CX Intelligence (Remote), you will play an important part at Coinbase, Inc. in Hartford, CT, United States.

Position Requirements
10+ Years work experience
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