ServiceNow SPM Technical Consultant Job Town of Burnside Wisconsin USA,Software Development

Job Title: Service Now SPM/Technical Consultant Job Type: 2 + year contract Work Model: Remote EST

Our client is seeking an experienced Service Now Strategic Portfolio Management (SPM) Technical Consultant to lead and deliver technical implementations of Service Now SPM solutions across enterprise environments, including government and commercial clients. This role requires strong hands-on Service Now development, configuration, integration, and technical solution design experience, combined with a deep understanding of Strategic Portfolio Management processes.

The ideal candidate will have experience leading full-cycle Service Now implementations, translating business requirements into scalable technical solutions, and delivering solutions aligned with Service Now best practices and client objectives. Experience supporting secure government environments and meeting compliance requirements, including FedRAMP and DoD Impact Level 4/5 (IL-4/IL-5), is highly desirable.

Service Now SPM Technical Implementation

Design, configure, develop, and implement Service Now solutions within the SPM suite, including Demand Management, Project Portfolio Management, Resource Management, and Agile Development.
Lead, or demonstrate the ability to lead, end-to-end Service Now SPM implementations from discovery and technical design through development, testing, deployment, and post-go-live support.
Design and develop custom applications, scoped applications, workflows, forms, UI policies, business rules, and other platform components.
Develop and maintain client scripts, UI actions, script includes, scheduled jobs, and Flow Designer automations.
Translate business requirements into technical specifications, solution designs, and scalable configurations in collaboration with Business Analysts, architects, and stakeholders.
Ensure solutions adhere to Service Now development best practices, maintainability standards, platform architecture guidelines, and performance requirements.

Development, Integrations, and Platform Engineering

Develop and support integrations using REST, SOAP, APIs, Integration Hub, and other appropriate Service Now integration capabilities.
Integrate Service Now with enterprise systems, including Azure Active Directory (Azure AD), HR, ERP, and monitoring platforms, ensuring secure and reliable data exchange.
Develop and configure additional Service Now modules, as required, including ITSM, ITOM, HRSD, CSM, and custom scoped applications.
Apply hands‑on knowledge of JavaScript, Glide APIs, HTML/CSS, and Service Now platform architecture to develop and troubleshoot technical solutions.
Troubleshoot platform and integration issues, perform root cause analysis, and optimize application performance.
Participate in peer code reviews and maintain development and version control standards using tools such as Service Now Studio and Git.

Technical Leadership and Project Delivery

Lead technical workshops to review solution design, architecture, configuration approaches, and implementation strategies.
Provide technical guidance and mentorship to junior developers and project team members.
Support end-to-end project delivery, including sprint planning, development, testing, defect resolution, release management, and deployment.
Collaborate with Business Analysts, project managers, architects, and client stakeholders to ensure technical solutions meet business objectives.
Develop and maintain technical specifications, solution design documents, implementation documentation, and release notes.
Ensure solutions meet applicable security, privacy, audit, and compliance requirements, including relevant government security standards.
Deliver scalable, maintainable, and user-friendly SPM solutions aligned with client requirements and enterprise standards.

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, or a related field.
3–5+ years of hands-on Service Now development or technical consulting experience.
Deep understanding of Strategic Portfolio Management concepts, including demand management, ideation, resource planning, portfolio management, and prioritization.
Proven experience implementing Service Now SPM solutions for enterprise clients.
Demonstrated experience delivering at least one full-cycle Service Now implementation, from discovery and design through deployment and post-go-live support.
Strong proficiency in JavaScript, Glide APIs, HTML/CSS, and Service Now platform architecture.
Hands‑on experience developing and…