Cognigy/CXone IVR Engineer; Remote
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-10-16
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Software Development
Cognizant is seeking a NICE CXone Engineer to join our IVR/conversational flows team, focusing on Cognigy-based call flows, OTP authentication, and CRM/data integrations for a seamless caller experience. This role requires hands-on development in a cross-functional setting with designers, lead developers, and integration specialists.
You will implement and test OTP/MFA, integrate with NICE CXone, participate in data lake reporting, and align with enterprise governance standards.
We are looking to fill the Cognigy/NICE CXone IVR Engineer (Remote USA) position at Cognizant in Jackson, MS, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 100..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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