Head of Infrastructure

Valon is the leading AI platform for mortgage servicing, building the AI-native operating system for regulated finance.

Before providing the system of record that powers the entire industry, we built and ran our own mortgage servicer on it. That gave us a real regulated environment to prove our technology could replace the mainframe systems servicers have used for decades. Carrington acquired that servicer and adopted ValonOS as its core platform, allowing us to focus entirely on scaling our SaaS platform.

ValonOS is now on track to power 1 in 6 U.S. mortgages across major mortgage servicers like Newrez, Carrington, and Service Mac. Every process on the platform is structured and programmable, enabling our AI agents to perform core servicing work, like handling payments, escrow, and homeowner questions, directly within the system's controls.

We recently raised a $150 million Series D at a $2.3 billion valuation by new investor Ribbit Capital, with continued support from existing backer a16z, amongst others.

Our engineering team powers a modern software ecosystem designed to disrupt one of the most outdated and heavily regulated industries in finance: mortgage servicing. We have built the foundation of a scalable platform capable of managing billions in assets with precision and reliability. Now we are focused on scaling infrastructure, improving developer experience, and building high-leverage systems that support rapid product iteration and long-term business growth.

We are a tight-knit, high-agency group of engineers from Stripe, Jane Street, Meta, and Google, and we aim to do the best work of our lives—together.

Our headquarters are in New York City, with a satellite San Francisco office that opened last year. We also fully support remote work.

We are looking for a Head of Infrastructure to lead Valon's Cloud Infrastructure and Developer Infrastructure functions as one cohesive organization. This is a senior manager, or potential Director level role with responsibility for the systems that run ValonOS and the platform that enables engineers to build and operate it.

You will set the infrastructure strategy across Compute, Storage, data platforms, developer tooling, CI/CD, test infrastructure, observability, and engineering productivity. You will build and lead the organization that delivers this strategy—managing managers and senior technical leaders as the team grows, while staying close enough to the technology to make sound architectural and investment decisions.

The role requires balancing two complementary outcomes: a production platform that is secure, reliable, scalable, and cost-conscious; and a developer platform that makes it easy for engineers to deliver high-quality software quickly. You will partner with product, engineering, security, data, and operations leaders to turn those outcomes into a coherent roadmap and measurable results.

Valon handles more than 100 million background jobs per day and expects to scale more than 10x over the next two years. As ValonOS expands across major mortgage servicers, the infrastructure organization will be central to protecting reliability, accelerating innovation, and raising the bar for how regulated financial software is built.

• Scaling compute and batch-processing systems to support rapid growth in production workloads.
• Building a durable, well-operated storage and data platform, including migrations, replication, backup, recovery, and performance.
• Creating production-equivalent environments for customer testing, demos, and internal development.
• Making integration testing, schema compatibility, releases, and observability easier and more reliable for every engineering team.
• Adopting AI-enabled developer tools with appropriate quality, security, and governance controls.

• Define and communicate a multi-year infrastructure strategy spanning Cloud Infrastructure and Developer Infrastructure.
• Lead, coach, and grow a high-performing organization, including engineering managers, senior technical leaders, and individual contributors.
• Own the portfolio roadmap and investment decisions across Compute, Storage, data platforms, developer experience, CI/CD, test infrastructure, and observability.
• Set company-wide standards for reliability, security, service ownership, incident management, developer productivity, and operational excellence.
• Partner with executive and functional leaders to align infrastructure priorities with…