Remote Member Intake Lead: Coaching & QA
Duncan, Stephens County, Oklahoma, 73533, USA
Listed on 2026-10-17
-
Software Development
Software Project Mgr/ Lead
Legal Shield is seeking a Manager, Member Intake to lead a remote team of Intake CSRs across the United States. You will oversee real-time queue activity, coaching, and development to ensure a seamless member experience in line with intake standards and call-flow methodologies.
The role combines hands-on leadership with active queue engagement, driving performance against efficiency, proficiency, and productivity targets while maintaining high member satisfaction.
We are seeking a motivated Remote Member Intake Lead:
Coaching & QA to join Legal Shield in Duncan, OK, United States.
For the Remote Member Intake Lead:
Coaching & QA position at Legal Shield, we are reviewing applications now.
Step into the Remote Member Intake Lead:
Coaching & QA role at Legal Shield in Duncan, OK, United States and grow with us.
Please review the full job details above before applying.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).