Remote CX Tooling Engineer AI-Powered
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-10-20
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Software Development
AI Engineer (Applied/Software), AWS
Spring Health seeks a CX Tooling Engineer to design, build, and operate maturing customer experience systems. You’ll configure Zendesk, run Amazon Connect, and maintain Tray.ai workflows, while enabling AI-enabled support across chat, voice, and email.
The role partners with Operations, Product, Security, and Legal to deliver reliable, scalable solutions in a regulated environment. You will implement governance, testing, and monitoring and help translate business needs into robust technical
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Join us at Spring Health as our next Remote CX Tooling Engineer for AI-Powered Support in New York, NY, United States.
We are currently recruiting a Remote CX Tooling Engineer for AI-Powered Support for our team in New York, NY, United States.
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