Lead OEM Solution Engineer

Location: Remote, USA Work Arrangement: Remote

The Lead OEM Solution Engineer is responsible for supporting the success and growth of Hyland's OEM partnerships by driving technical integration, product alignment, and partner enablement. This role serves as a senior technical liaison between Hyland and OEM partners — helping ensure Hyland technologies are effectively integrated, embedded, and positioned within partner solutions.

Working closely with partner engineering teams and Hyland Product, Engineering, Solutions, and Global Alliances teams, the Lead OEM Partner Engineer translates partnership objectives into actionable technical solutions. This individual leads integration execution, provides architectural guidance, supports technical validation, and ensures OEM solutions are technically sound, scalable, and ready for market.

Success in this role requires deep technical expertise, effective cross-functional leadership, and the ability to manage multiple partner initiatives while balancing immediate integration needs with long-term partnership objectives.

• Drive technical execution of OEM integrations — collaborating with OEM engineering teams to design, implement, troubleshoot, and validate integrations involving Hyland technologies, while maintaining a strong understanding of partner architectures, product roadmaps, development priorities, and integration dependencies.
• Provide senior-level technical guidance on integration architectures, APIs, authentication, data exchange, deployment models, and relevant integration patterns — supporting proof-of-concept development, solution validation, and integration testing while evaluating approaches for scalability, reliability, maintainability, security, and alignment with Hyland standards.
• Deliver technical onboarding, training, and enablement to OEM partner engineering and technical teams — developing and maintaining technical documentation, integration guides, reference architectures, and reusable technical assets that accelerate partner readiness and deepen platform adoption.
• Collaborate with OEM Partner Managers and Partner Sales teams to ensure solutions are technically ready for customer adoption and go-to-market activities — translating technical integration capabilities into clear solution value propositions and supporting technical discovery, demonstrations, and proof-of-concept activities.
• Serve as the primary technical liaison between OEM partner engineering teams and Hyland Product, Engineering, Solutions, and Global Alliances stakeholders — establishing clear communication, ownership, and accountability for technical deliverables, integration milestones, and issue resolution across matrixed teams.
• Identify opportunities to standardize and improve OEM integration patterns, implementation practices, and technical documentation — capturing lessons learned, developing reusable technical assets, and driving continuous improvement of partner onboarding, integration execution, and ongoing technical support processes.

• 5–7 years of experience in software engineering, solution engineering, technical partnerships, systems integration, or a related technical role — with demonstrated experience designing, implementing, or supporting software integrations between enterprise platforms and partner applications.
• Strong understanding of APIs, RESTful services, authentication and authorization, cloud platforms, and common integration patterns — with the ability to interpret technical requirements, evaluate integration approaches, troubleshoot issues, and communicate recommended solutions.
• Experience collaborating with product management,…