SQA Analyst II

We are hiring an SQA Analyst II on the Quality Assurance team at Blue Cross Blue Shield of Tennessee! In this role, you will support quality assurance for business-critical provider portal and eligibility applications. You will be responsible for developing and executing test cases, identifying and managing defects, and validating application functionality across integrated systems. You will work closely with application teams and external partners while participating in Agile/Scrum delivery activities.

This role provides a blend of functional testing and automation, with opportunities to work across UI, API, database, system integration, regression, and end-to-end testing while helping ensure accurate, high-quality production releases.

• Hands-on experience creating and executing test cases, performing functional testing, and identifying, documenting, and managing defects.
• Experience with Selenium Web Driver or comparable automation tools such as Playwright, along with familiarity with Java and automation testing practices.
• Strong SQL skills, including the ability to write queries and validate data within databases.
• API testing experience and familiarity with API automation tools such as Bruno, REST Assured, or similar technologies.
• Experience working in Agile/Scrum environments and collaborating effectively with application and technical teams.
• The ability to balance hands-on functional testing with automation activities based on application and release needs.

• Healthcare payer or healthcare application testing experience.
• Experience testing provider, eligibility, or similarly integrated web-based applications.
• Experience with system integration, regression automation, and end-to-end testing across upstream and downstream systems.
• Familiarity with hybrid automation frameworks and UI, web, API, and database validation.
• Experience supporting user acceptance testing and production deployment validation.

Note:

This is a remote, work-from-home position, but the final round of interviews will take place on-site at our Chattanooga, TN HQ. Candidates located in the Eastern or Central time zones are preferred due to team collaboration and scheduling needs. Occasional after-hours validation may be required to support production releases as needed. Sponsorship is not available for this role.

• Intermediate proficiency in testing strategy document preparation, developing test plans, use of relevant toolsets and defect lifecycle management.
• Aligns with and applies BCBST QA best practices to ensure adherence to the policies and procedures.
• Creating and executing test scripts for functional, automation and/or performance testing, and deriving testing requirements from functional/business requirements.
• Review technical design documents and develop E2E integration test scenarios to verify/validate the impacted components, interfaces and systems.
• Identify and create test data, build, and execute services/API validation scripts to ensure the quality of applications delivered by utilizing relevant toolsets.
• Document and communicate test status, results at the individual level.
• Assists in resolving the issues identified by team members.

• Education:
  
  Bachelor's degree in information technology/software engineering or relevant work experience in software industry or equivalent work experience required.
• Equivalent experience is defined as 2 years of professional work experience in software industry.
• Experience 1 year – Experience in API or web services testing.
• 2 years
  - Experience in writing SQL queries and testing reports.
• 2 years
  - Experience in testing web, mobile, interfaces and back-end processing applications.
• 1 year – Experience in test automation or…