Software Development Manager

Have you ever used a self-checkout, played the slots at a casino, grabbed a drink from a vending machine, or paid to park your car? If so, you may have done so with the aid of technology from Crane Payment Innovations (CPI).

We make technology that powers everyday transactions, helping keep the world of payments moving through payment validation devices and business management software.

Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.

As Manager, Software Development, you will lead a globally distributed software development organization responsible for customer-facing applications, software platforms, cloud services, integration capabilities, and the infrastructure that enables effective software engineering.

You will combine people leadership, technology direction, and delivery accountability. You will build organizational capability, establish clear priorities, and create an environment in which teams deliver secure, reliable, maintainable, and commercially valuable software.

The Manager, Software Development will have a direct impact on the Engineering organization, responsible for:

• Leading multiple software engineering teams across the United States and Germany, including employees and external development resources.
• Translating business and product priorities into executable engineering plans, resource strategies, and predictable delivery commitments.
• Balancing new product development, platform modernization, customer commitments, and sustaining engineering needs.
• Setting clear software engineering direction, standards, governance, and expectations for quality, security, reliability, scalability, and lifecycle support.
• Building leadership depth through recruiting, coaching, performance management, career development, and succession planning.
• Driving continuous improvement in development practices, tools, automation, engineering metrics, and team effectiveness.
• Partnering with Product Management, Firmware Engineering, Systems Engineering, Test and Validation, Customer Support, Operations, and other stakeholders.
• Managing workforce plans, external partners, engineering budgets, delivery risks, dependencies, and resource constraints.
• Representing Software Development in leadership reviews, strategic planning, customer discussions, and cross-functional decision-making forums.
• Serving as the senior technical point of contact for major external customers on software integrations, guiding adoption of CPI APIs, SDKs, and integration tools, resolving complex integration issues, and making sure customer commitments are delivered.

You will bring significant experience leading commercial software engineering organizations, with well-demonstrated success managing multiple distributed teams and delivering complex software products through the full development lifecycle.

• Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a related discipline, or equivalent relevant experience.
• Typically 10 or more years of professional software engineering experience, including substantial leadership responsibility.
• Demonstrated success leading multiple software teams and developing engineering managers, technical leaders, and individual contributors.
• Experience managing geographically distributed teams and collaborating across cultures, functions, and time zones.
• Proven delivery experience across commercial software products, platforms, or services throughout the product lifecycle.
• Strong understanding of modern software architecture, development methodologies, secure engineering practices, Dev Ops, CI/CD, and software quality management.
• Ability to balance strategic goals, customer needs, technical risk, delivery commitments, and long-term organizational capability.
• Experience managing external development partners, contract resources, budgets, and workforce plans.
• Clear written and verbal communication, with the ability to influence technical and business stakeholders at all levels.

• Leadership experience with enterprise applications, cloud-based or SaaS offerings, connected products, integration platforms, or distributed systems.
• Experience supporting both cloud-based and customer-hosted software solutions.
• Experience leading technology modernization, organizational transformation, or engineering process improvement.
• Experience in industrial…