ServiceNow Developer

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Market:Corporate Home Office

Employment Type:Full Time

The Senior Service Now Engineer (Lead Developer) is responsible for delivering high-quality, scalable, and maintainable technical solutions on the Service Now platform. This role leads development efforts, ensuring that solutions are built efficiently and in alignment with established architectural standards and best practices.

As the primary execution lead, this role translates prioritized business requirements into robust technical solutions while contributing to platform optimization, code quality, and overall delivery excellence.

Kiewit Technology Group builds solutions to enable and support our company's expansive operations. Our mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team utilizes systems and tools that manage every part of Kiewit's business and the project lifecycle to improve planning and day-to-day execution in the field. We give our people real-time data to make faster, smarter decisions.

This is a full time in office role in Omaha, NE. We are not offering relocation support for this role.

• Design and build roadmap-driven features, workflows, and integrations
• Translate user stories and requirements into functional technical solutions
• Ensure solutions are delivered with a focus on scalability, maintainability, and performance
• Collaborate with product, architecture, and operations teams to ensure aligned and efficient delivery

• Lead development efforts and provide technical guidance across implementations
• Conduct code reviews to ensure quality, consistency, and adherence to standards
• Enforce Service Now development best practices and coding standards
• Promote reusability, simplicity, and alignment with platform-native capabilities
• Identify and reduce technical debt
• Optimize platform performance, including workflows, scripts, and integrations
• Recommend improvements to enhance scalability, efficiency, and system reliability
• Support ongoing efforts to maintain a clean, sustainable codebase

• Partner with Product Management and Business Analysis to:
  • Refine user stories into detailed technical tasks
  • Identify gaps, risks, or ambiguities in requirements
  • Provide effort estimates and technical input for planning
• Ensure clarity and readiness of work items prior to development

• Support release execution and validation
• Troubleshoot and resolve issues during and after deployments
• Collaborate with operations to ensure smooth and stable releases

• Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Software Engineering, Computer Information Systems, Business Administration with a Technology focus or similar; or equivalent professional work experience
• 3+ years of experience with Service Now development, including workflows, scripting, and integrations
• Deep understanding of Service Now platform capabilities and development best practices
• Experience translating business requirements into technical solutions
• Experience with code reviews, version control, and development standards
• Strong problem-solving skills with a focus on performance and scalability
• Ability to collaborate effectively with cross-functional teams
• Strong attention to detail and commitment to quality and maintainability #LI-AK1

Other Requirements:

• Work productively and meet deadlines timely
• Communicate and interact effectively and professionally with supervisors, employees, and others individually…