General , Remote Client Services Programmer View

D.E. Systems Ltd. is looking for a motivated Client Services Programmer to join our Software Services team.

This role combines web development, technical troubleshooting, and client support for our My Conference Suite  event management platform. You will work closely with our development, client services, and project management teams to build, maintain, and support registration websites and event technology solutions.

Key Responsibilities

• Technical Support:
  Troubleshoot and resolve issues related to registration, reporting, payment processing, badge printing, and attendee management.
• System Integration:
  Assist with APIs, databases, third-party integrations, and ongoing system improvements.
• Team
  
  Collaboration:
  
  Work with internal teams to deliver client projects, resolve technical challenges, and meet deadlines.
• Event Technology Support:
  Provide occasional technical assistance for virtual events, live broadcasts, and onsite event technology.
• Documentation:
  Maintain technical documentation, track support requests, and recommend system enhancements.

Qualifications & Skills

• Understanding of responsive web design and accessibility best practices.
• Familiarity with APIs, databases, debugging, and software testing.
• Strong troubleshooting, analytical, and problem-solving abilities.
• Excellent communication, organizational, and time-management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with event technology, SaaS platforms, or registration systems is an asset.
• Bilingualism in English and French is an asset.

What We Offer

• Competitive salary and profit-sharing bonus program
• Health Spending Account and paid sick leave
• Remote work environment
• Professional development and growth opportunities
• Collaborative and supportive team culture

Additional Information:
Occasional evening or weekend work may be required to support event launches, software deployments, and live events.

** DE Systems is an equal opportunity employer and welcomed applictions from all interested parties.

Candidates who require special accommodation at any stage of the hiring process, please let us know