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ML Engineer Generative AI Customer Care; Remote

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Airbnb
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Salary/Wage Range or Industry Benchmark: 212000 - 260000 USD Yearly USD 212000.00 260000.00 YEAR
Job Description & How to Apply Below
Position: Staff ML Engineer Generative AI for Customer Care (Remote)
Location: New York

Airbnb is seeking a senior ML/AI engineer to lead and own the development of novel ML systems, product integrations, and scalable AI-powered customer service solutions. You will shape concepts from inception to production, collaborating with product, design, and engineering teams.

The role emphasizes building cutting-edge AI technologies for CSxAI initiatives, with remote eligibility in the US, and potential for office collaboration.

We would love to welcome a new Staff ML Engineer Generative AI for Customer Care (Remote) to our team in United States.

We invite applications for the Staff ML Engineer Generative AI for Customer Care (Remote) position located in United States.

The following position is for a Staff ML Engineer Generative AI for Customer Care (Remote) with Airbnb.

Our group is growing, and we are hiring a Staff ML Engineer Generative AI for Customer Care (Remote) in United States.

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