Remote AI Engineer – Conversational Journeys
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-10-27
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Software Development
AI Engineer (Applied/Software)
Upgrade is seeking an AI Experience Developer to own the customer journeys for Upgrade's AI agent across chat, phone, and email. You will design journeys in Sierra Agent Studio, collaborate with product teams to integrate service processes with the agent, and ensure the agent resolves issues safely, accurately, and without human intervention.
You will bridge development, product, and operations, transforming payment, loan details, address updates, and automatic payments into production journeys,
We are seeking a motivated Remote AI Experience Engineer – Conversational Journeys to join Upgrade in United States.
The Remote AI Experience Engineer – Conversational Journeys position in the IT & Technology field is open for applications.
We have an opening for a Remote AI Experience Engineer – Conversational Journeys in United States within IT & Technology.
This role, Remote AI Experience Engineer – Conversational Journeys at Upgrade, could be your next career step.
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