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Senior Service Design Lead — Remote Healthcare

Remote / Online - Candidates ideally in
Goodyear, Maricopa County, Arizona, 85338, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-10-29
Job specializations:
  • Software Development
    Senior Developer
Salary/Wage Range or Industry Benchmark: 78000 - 108000 USD Yearly USD 78000.00 108000.00 YEAR
Job Description & How to Apply Below
Position: Senior Service Design Lead — Remote Healthcare Experience

Humana Inc. is seeking a Senior Professional Service Designer to lead service design initiatives that enhance patient, consumer, associate, and caregiver experiences across Center Well.

You will translate insights into service concepts and actionable recommendations aligning people, processes, technology, and data. You will plan discovery research, conduct partner interviews, run journey-mapping sessions, and develop current and future-state blueprints to clarify interactions, handoffs,

This is a great position to take on the Senior Service Design Lead — Remote Healthcare Experience role at Humana Inc.

We are seeking a motivated Senior Service Design Lead — Remote Healthcare Experience to join Humana Inc in Phoenix, AZ, United States.

Consider building your career as a Senior Service Design Lead — Remote Healthcare Experience at Humana Inc.

The Senior Service Design Lead — Remote Healthcare Experience position in the Marketing & Media, Management & Operations field is open for applications.

Position Requirements
10+ Years work experience
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