Solutions Engineer, TECH

Opportunity Overview As a Solution Engineer you will work in and across multiple teams, helping your colleagues overcome the most difficult engineering challenges they face. SEs spend most of their time with hands on keys working on the most challenging problems their teams face, especially proving feasibility and patterns, you also spend time helping others make tradeoffs. You will help your teams design tests to validate assumptions and tradeoffs of different solution options.

You will mentor senior engineers, teaching them skills that will in turn help them mentor others more effectively. Solution Engineers are advanced, technical experts with 10 years of experience in leading development projects of significant scope and scale, requiring deep solution knowledge and confidence within the engineering space.

What You'll Do:

Problem-Solving & Technical Analysis:
Solve complex technical challenges by identifying and gathering critical information, analyzing intricate systems, and clearly communicating findings and solutions to both technical and non-technical stakeholders.

Decision-Making & Technical Leadership:
Exercise autonomy in developing and implementing solutions to complex engineering challenges, determining the technical approach to achieve product objectives, and enabling teams to effectively address high-impact, repeatable problems where accuracy and sound judgment are critical.

Span of Influence &

Cross-Functional Collaboration:

Influence technical decision-making across multiple engineering teams within a matrixed product organization, partnering with product managers, scrum masters, engineers, quality engineers, site reliability engineers, and UX professionals to identify and address the most complex technical challenges while providing guidance and expertise that scales across the broader organization.

Position Requirements What Experience You Need:

Bachelor's degree in Computer Science, Engineering or Management Information Systems preferred or related work experience.

Extensive experience (10+ years) in a variety of technical fields including software and infrastructure engineering is required. This experience gives you deep understanding of the full stack required to deliver and operate software.

Ability to multi-task and participate in multiple large and complex efforts or projects.

A deep understanding of operating critical & enterprise hardened production systems. A deep understanding of Observability to reduce toil and improve MTTR during incidents.

Fluent in multiple programming languages and development stacks. Knowledge of multiple systems to design more resilient and maintainable solutions. Strong expertise in Java or JavaScript required.

Expert in test automation with demonstrated mastery of code level unit and integration tests. Responsibility includes mastery over various strategies of how to test complex and distributed systems through automation.

A highly effective mentor; having a positive, solution-oriented attitude, along with great communication skills is required. This role will model the values of being a lifelong learner by continuing to learn new things and share those with your teammates. SEs will help develop other mentors by teaching experienced engineers how to pass on their skills more effectively.

Expert in design patterns, Domain Driven Design and scalable Microservices.

Experience with distributed caching, event-driven and streaming frameworks preferred.

Experienced in designing and building highly scalable, distributed & secure solutions that run in a cloud environment such as Azure.

Experienced in both relational and non-relational data stores.
** Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office…