Senior Manager, KOL & External Engagement Platforms Technical Lead

## Senior Manager, KOL & External Engagement Platforms Technical Lead Apply:
Remote:
US - Home-Based - PA:
Full time:
Posted 30+ Days Ago:
R011544
** If you are a current Jazz employee please apply via the Internal Career site
** Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments.

Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit  for more information.##
** Job Description
** At Jazz, we are reimagining how we design and deliver more precise customer experiences, enabled by new technologies, modern ways of working, and high performing team behaviors. Through this work, we enable teams to better understand patients, caregivers, and HCPs, anticipate their needs across the enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz.

To power this ambition with both speed and scale, we are embracing a new product-oriented operating model, allowing business and technology teams to partner side by side in building, advancing, and delivering global capabilities across our enterprise. Cross-functional, empowered Global Capability teams own outcomes—not just outputs—and work from clear capability visions, strategies, and measurable goals. We prioritize user problems, validate solutions through experimentation and data, and iterate quickly to create real value for our users and the business.

As part of this model, you’ll collaborate closely with users, stakeholders, and technical teams across the organization, using discovery and delivery practices to ensure we’re building the right things, in the right way, at the right time.

The Tech Lead, KOL & External Engagement Platforms, provides hands-on technical leadership and solution design expertise for the KOL & External Engagement Platforms Global Capability team within the Customer Operations function. Reporting to the Technical Suite Lead, this role serves as the primary technical leader for the capability, partnering closely with the Product Owner, Activation Lead, development teams, and/or vendor teams to ensure capability priorities and global standards.

The KOL & External Engagement Platform steam enables the planning, execution, and performance tracking of events, congresses, speaker programs, and broader engagement activities across KOLs, HCPs, patients, and caregivers. As the Tech Lead, this role is a hands-on contributor and technical leader, directly involved in designing, building, and delivering solutions for engagement and event management platforms alongside the development team, bringing technical depth and leadership to every stage of the work.
********** Essential Functions/Responsibilities
***********
* Key Responsibilities:

******** Strategy & Technical Roadmap Development
*** Partner closely with the KOL & External Engagement Platforms Global Capability Owner to support the design of solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs.
* Collaborate with the Customer Operations Technical Suite…