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Remote Customer Engineer — Scale AI Agent Platforms

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 94199, USA
Listing for: Mastra
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Software Development
    AI Engineer (Applied/Software), Backend Developer, Software Engineer
Salary/Wage Range or Industry Benchmark: 140000 - 230000 USD Yearly USD 140000.00 230000.00 YEAR
Job Description & How to Apply Below

Mastra is seeking a Customer Engineer who operates at the intersection of production reality and core platform design. You will blend forward deployment and core engineering, working directly with teams deploying agents in production and translating learnings into Mastra framework improvements.

You’ll move between hands-on customer collaboration and foundational platform work, turning real-world problems into durable primitives that benefit multiple accounts.

As a Remote Customer Engineer — Scale AI Agent Platforms, you will play an important part at Mastra in San Francisco, CA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in San Francisco, CA, United States.

This opportunity is part of our work in IT & Technology.

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